TopDawg Wholesale Dropshipping
All reviews
Review RSS feed
Helped me out. Thank you.
Thank you, Hartland Emporium! We’re glad we could help and truly appreciate your 5-star review. Please don’t hesitate to reach out anytime you need assistance! The TopDawg Support Team
I’m new to TopDawg, and while exploring the dashboard, I accidentally subscribed to the annual plan. I contacted customer service and spoke with Paul, who listened carefully and understood my situation. He kindly escalated the matter to the accounting and technical teams and assured me that he would help process my refund—and he kept his word. I truly appreciate Paul and the entire TopDawg team for their professionalism, teamwork, and excellent customer service. It is reassuring to know that your money is safe and that you are in good hands. I highly recommend TopDawg!
Thank you so much for your thoughtful 5-star review and for sharing your experience with TopDawg. We are very glad to hear that Paul was able to listen, understand the situation, escalate it to the right teams, and follow through for you. That is exactly the kind of customer service experience we want every retailer to have, especially when they are new to the platform and still getting familiar with the TopDawg dashboard. We truly appreciate your kind words about Paul and the entire TopDawg team. Our goal is to provide a professional, responsive, and trustworthy dropshipping platform for Shopify sellers and online retailers, and it means a lot to know you felt supported and in good hands. Thank you again for choosing TopDawg and for recommending us. We are excited to have you with us and look forward to supporting your store as you continue exploring the platform.
I had an excellent experience working with Paul, Customer Support Manager, while getting assistance with my shop from start to finish, he was professional, knowledgeable, and genuinely committed to helping me succeed. Paul went above and beyond to address my questions, provide clear guidance, and ensure everything was running smoothly. What stood out most was his patience and attention to detail—he didn’t just give quick answers, he made sure I fully understood the process. If you’re looking for top-tier customer support, Paul is the person you want on your side. His dedication and expertise made a real difference for my business. Highly recommend—5 stars all the way!
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Paul provided such a positive experience and helped guide you through the process from start to finish. Paul takes great pride in making sure our retailers feel supported, informed, and confident using TopDawg, so your kind words about his patience, knowledge, and attention to detail mean a lot to our entire team. We truly appreciate your recommendation and are grateful for the opportunity to support your business. We’re excited to continue helping you grow and succeed! — The TopDawg Team
Paul was very helpful with my product import questions. In this day it is amazing to speak to a live person, Paul was very courteous. Thank you
Thank you, Dress The Pet, for the wonderful 5-star review! We’re so glad Paul was able to assist with your product import questions and provide the courteous, personal support you deserved. We truly appreciate your business and are always here whenever you need help with your TopDawg account.
We’ve had a great experience using the TopDawg Shopify app with our online boutique, PawPuparazzi.com. The product upload process is straightforward, and integrating items into our store has been smooth and efficient. Order processing and fulfillment have also been easy to manage, which helps keep operations running consistently. The app itself is reliable and does what we need without unnecessary complications. We’ve been very satisfied and would recommend TopDawg to anyone looking to start or scale a business with dependable suppliers, high-quality products, and useful automation tools. Whenever we’ve had questions or needed assistance, the TopDawg support team has been responsive and helpful. Paul in particular has been easy to reach and provided clear guidance when needed, which we appreciate. Overall, TopDawg has been a solid partner for PawPuparazzi.com, and we look forward to continuing to work with the platform as we grow!
Hi PAW PUPARAZZI™ Team, Thank you for the fantastic 5-star review and for sharing your experience with the TopDawg Shopify app—we truly appreciate your partnership. We’re excited to hear that your integration with TopDawg has been smooth and that importing products, managing orders, and automating fulfillment through your Shopify store has been efficient and reliable. Our goal is to make dropshipping with U.S.-based suppliers as seamless as possible, so it’s great to know the platform is helping keep your operations running consistently. It’s also great to hear that our support team has been responsive and helpful when needed. We’ll be sure to pass along your kind words to Paul—he takes pride in providing clear guidance and making sure our retailers have the support they need to grow. We’re proud to support PawPuparazzi.com and are excited to be part of your continued growth. Thank you again for recommending TopDawg as a dependable dropshipping platform with high-quality products and automation tools. Best regards, — The TopDawg Team
My team and I have been working with the Top Dawg app integration for the past six months, and we absolutely love it! The impact on our business has been incredible. We’ve grown our store catalog from just a few hundred products to nearly one thousand — and we’re still expanding. The integration has made it easier than ever to scale, diversify our offerings, and deliver more value to our loyal customer base. We’re excited about the continued growth and the opportunities ahead. Partnering with Top Dawg has truly helped elevate our store to the next level!
Thank you so much for the fantastic review! We're thrilled to hear that the TopDawg integration has helped your team expand your catalog and scale your store so successfully. Growing from a few hundred products to nearly a thousand in just six months is an impressive achievement, and we're honored to play a role in supporting that growth. Our goal is always to make it easier for retailers like you to diversify product offerings, streamline operations, and continue delivering great value to your customers. We truly appreciate your partnership and look forward to supporting your continued expansion. If there’s ever anything our team can do to help along the way, don’t hesitate to reach out. Wishing you continued success! — The TopDawg Team 🚀
“Fast shipping, good product quality, and smooth communication. Very satisfied with the service.”
Thank you for the great review! We’re glad to hear you had a positive experience with fast shipping, product quality, and communication. We appreciate your support and look forward to continuing to help you grow your business.
These guys are awesome and do not play around when it comes to customer service. So far one happy customer here. Looking forward to doing business.
I recently had the pleasure of working with Paul from TopDawg, and I can confidently say that the service provided exceeded my expectations in every way. From the very beginning, Paul demonstrated exceptional professionalism, attentiveness, and a personalized approach that made me feel valued as a customer. What truly sets TopDawg.com apart from other platforms is not just the quality of their services, but the genuine care they put into ensuring their clients’ needs are met. Paul went above and beyond to assist me, offering insights and solutions that were not only efficient but also tailored to my unique requirements. It’s rare to come across a company and a representative that deliver at such a high level. The customer service at TopDawg.com is on a completely different level compared to any other platform I’ve used. Paul’s dedication, paired with the overall excellence of the platform, truly sets them apart. I’m grateful for the exceptional experience and highly recommend their services to anyone seeking personalized, top-tier support. Thank you, Paul, and the entire TopDawg.com team, for making my experience outstanding! Brian, Florida
Thank you so much, Brian, for taking the time to share such a thoughtful review! 🌟 We’re thrilled to hear about your outstanding experience with Paul and our team. At TopDawg, we pride ourselves on providing not only reliable services but also genuine care and support for our retailers, so it’s wonderful to know this stood out in your experience. We’ll be sure to share your kind words with Paul—he’ll be delighted to know his dedication made such a positive impact. Feedback like yours inspires us to continue raising the bar and delivering the personalized, top-tier service our customers deserve. We truly appreciate your recommendation and look forward to continuing to support you and Koda & Co as your business grows. Thanks again for choosing TopDawg! — The TopDawg Team 🐾
I had the absolute pleasure of working with Paul on two separate occasions, and both experiences were fantastic. Paul took the time to walk me through the process step by step, helping me understand how to find products and add them to my online store. His guidance was clear, patient, and spot on. What stood out most was that I never felt like I was just being “sold a package and forgotten.” Instead, Paul made it feel like a true partnership where I was supported and heard every step of the way. His professionalism and dedication are rare, and I couldn’t be happier with the service he provided. Thank you, Paul, for making the process smooth and showing genuine care, TopDawg is lucky to have you on their team!
Thank you, The Paw Haven, for the fantastic review! We’re thrilled to hear that Paul made both sessions smooth and genuinely helpful—from finding the right products to adding them to your store step by step. We work hard to be a true partner (not a “sell it and forget it” service), so your feedback really means a lot. We’ve shared your shout-out with Paul—this made his day. If you ever need help sourcing more quality products, fine-tuning shipping estimates, or expanding your catalog, we’re here for you. Thanks again for choosing TopDawg! — The TopDawg Team
I’ve had a great experience with TopDwag. Their support team is always exceptional, solving any issues I’ve encountered promptly and efficiently. It’s rare to find such reliable customer service, and this is one of the reasons I trust TopDwag platform. Their dedication to providing excellent support makes them stand out, and I highly recommend them for anyone looking for a dependable and responsive platform.
Thank you, BonQos, for the fantastic review! We’re thrilled to hear that you’ve had such a positive experience with TopDawg. Our support team works hard to provide fast, reliable service, and it’s incredibly rewarding to know that it’s making a difference for you. Your trust and recommendation mean a great deal to us. We’re committed to continuing to support your success and appreciate having you as part of the TopDawg community! – The TopDawg Team
Paul was very helpful and professional when I needed information on how to upload products, by bypassing the channel on Shopify .
Thank you, The Platinum Bone! We truly appreciate your 5-star review and your kind words about Paul. We're thrilled to hear that he was able to provide you with the support and guidance you needed to upload products efficiently. Delivering professional and helpful assistance to our retailers is always a top priority for us. If you ever need further assistance or have any questions, we're always here to help! Thanks again for choosing TopDawg—we look forward to supporting your success. Best regards, The TopDawg Team
I signed up with TopDawg as my dropshipping source and they have been very helpful and easy to use. If I ever have questions, they are there to walk me through the site and resolve everything. So far so good!
Thank you, My Furry Roll Dawg, for your fantastic 5-star review! We’re thrilled to hear that TopDawg has been helpful and easy to use as your dropshipping source. Providing outstanding support is our top priority, and we’re so glad to know we’ve been able to assist you whenever you had questions. We appreciate your trust in us and look forward to supporting your business as it continues to grow. If there’s ever anything more we can do to help, don’t hesitate to reach out. Thank you for being a valued part of the TopDawg family!
TopDawg was a great help during the initial phase of my Shopify pet business and getting connected through TopDawg's app. I had the pleasure of dealing with Paul, who was absolutely amazing in pointing me in the right direction -especially as a first-timer in the business myself. I highly recommend TopDawg and its several tools to boost your business.
Thank you, Pampered Pets by Lacy, for your wonderful 5-star review! We're thrilled to hear that Paul and TopDawg were able to support you during the initial phase of your Shopify pet business. We’re proud to offer tools and resources designed to help first-time business owners like yourself succeed, and your recommendation means so much to us. Thank you for choosing TopDawg! 😊
I can’t thank this dropshipping company enough for their exceptional support! They’ve been incredibly quick to respond to all of my questions—no matter how many (or how annoying, sorry about that!). Their top-level customer service makes a huge difference to my store's reputation, helping me provide reliable and trustworthy support to my own customers. I highly recommend!
Dear Sara Burnard, Thank you so much for your wonderful review and for taking the time to share your experience! We are absolutely thrilled to hear that our support team has been able to provide you with the assistance you needed. Your kind words about our customer service truly mean a lot to us. At TopDawg, we strive to go above and beyond to help our retailers succeed, and it’s incredibly rewarding to hear that our efforts have made a positive impact on your store’s reputation. Supporting your business and enabling you to provide exceptional service to your customers is exactly what we aim for. We’re grateful for your recommendation and look forward to continuing to support you as your business grows. If you ever have more questions (no matter how many), don’t hesitate to reach out—we’re always here to help! Wishing you continued success, The TopDawg Team
Fast customer service!
Hi Luxvetco, Thank you so much for your 5-star review. We love to hear that the TopDawg support team is responsive to our customers’ needs. Your business is especially important to us and thanks for choosing to work with TopDawg and for being a crucial part of our dropshipping platform.
Really nice people to work with, very straightforward and honest.
Hello Pawesomeproducts.com, thank you for leaving us a 5-star review! We greatly appreciate your feedback.
Paul is great! They have helped me scale! Although, I am still small their customer service is unmatched!!!!
Hello Puppy Community, Thank you for your kind words and the 5-star review! We are thrilled to hear that Paul was able to assist you.
I like TopDawg alot. Are they perfect? Probably not. Are they much better than other drop-shipping companies I've tried - YES! BY FAR. Of course they do have some issues here and there. Of course I wish their Suppliers would provide a more retail-ready catalog product decriptions along with UPC codes being transferred automatically into Google Fileds of Shopify. Yes, making the store retail-ready took some tedious manual labor. And of course I would love for their Suppliers to be more accurate in terms of inventory updates. With all that said - comparing to other companies I was working with - TopDawg Customer Service is SIX out of five stars. Their built-in shipping calcullator is great. Their invoicing/accounting system is very accurate. You can always call and the phone WILL be pciked up 10 times out of 10. Belive me, in my previous experience - this fact alone is a luxury in the dropshipping industry. You can shoot a quick email and it WILL be answered within a very reasonable time. The bottomline is - just like any and every business out there TopDawg might have a room for some improvement. And they are doing a good job improving. Overall I am very much pleased with their service.
Hi For Pet With Love, thank you for reaching out and providing us with this valuable feedback! We always strive to provide our customers with excellent customer service, and we really can’t thank you enough for your kind words. We will share this review with the entire team, so they know to keep up the hard work.
As a new merchant and experiencing scary challenges, I was so thankful to have gotten the best customer service from TopDawg. Paul in customer service went beyond in helping me tackle those challenges even as far as communicating through my Shopify support team. Paul assisted me every step of the way in receiving my phone calls and the response to my emails directly and efficiently. Paul treated my business like his own and guided me through those challenges. TopDawg has plenty of great products at great prices, their website is user friendly. THE BEST CUSTOMER SERVICE!! Thanks TopDawg!!
Bertina, we can't thank you enough for the 5-star review! We pride ourselves on excellent customer service and timely communication. Thank you for sharing your positive experience and for being a loyal customer!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.