TopDawg Wholesale Dropshipping
Shopify App with Wholesale Product Suppliers that Dropship
Rating
4.3
feedback
29
chart
#1,530
All reviews
Rating Breakdown
Review RSS Feed
Oct. 25, 2024
TopDawg is great fast response time when you have questions or issues. They are always willing to go above and beyond to fix any problems you may have. Thank you, The Healing Pen Store
Oct. 4, 2024
I had a great experience with TopDawg's customer support—seriously, they were amazing. Unfortunately, my website didn't make it. Pricing was the real killer. I was spending nearly $500 a month on apps and domain fees, and even though my SEO strategy was spot-on, I couldn't keep up with the costs. Paying Facebook and Google thousands for marketing was out of the question. The only visitors I got were people from Nigeria trying to sell me their services. It was so frustrating. I ended up giving up because I was spending more supporting other companies than making money. I've realized that luck plays a bigger role than just having the right SEO or marketing strategy.
Dear TechFlowDepot, Thank you so much for your 5-star review and for sharing your honest experience. We're thrilled to hear that our customer support exceeded your expectations—that’s something we take a lot of pride in. We're truly sorry to hear that your website didn’t work out as planned. Running an online business can certainly be challenging, especially with rising costs for apps, marketing, and other resources. It sounds like you put a lot of effort into it, and we completely understand how frustrating it can be when things don't go as expected. If you ever decide to revisit your eCommerce journey or need any support in the future, we’ll be here to assist you. Your feedback is invaluable, and we wish you all the best in your future endeavors!
Aug. 8, 2024
Blessings I must say, Top Dawg lives up to their name! I've been on the search for the right supplier for weeks, had some good leads etc. however, my very first human interaction with Top Dawg was EVERYTHING! On point! My man Paul is the real MVP. I immediately knew I was in good hands, in the right place... Its clear from the get go why their name is Top Dawg from the exceptional benefits they offer such as seamless integration, automation, and an extensive & growing catalog in various industries. I'm definitely locked in & I highly recommend them if you're in need of a passionate, innovative, quality, & efficient partner. Stay Well, Stay Blessed, Stay You TOP DAWG FOR PRESIDENT!
Dear PawllyWorld, Thank you so much for your uplifting and encouraging review! We’re thrilled to hear that your experience with TopDawg has been so positive, and it’s wonderful to know that Paul made such a strong impression on you—he truly is an MVP on our team! We take great pride in providing exceptional service, seamless integration, and a diverse, ever-growing catalog to support our partners in their success. Your words confirm that we’re on the right track, and they motivate us to continue delivering the best possible experience to all our customers. It’s an honor to be your chosen partner, and we’re excited to support your business as you grow. If there’s anything more we can do to help, please don’t hesitate to reach out. Stay Well, Stay Blessed, and Stay You. TopDawg for President—We’re all in! Best regards, TopDawg Customer Support Team
Jan. 28, 2024
Fast customer service!
Hi Luxvetco, Thank you so much for your 5-star review. We love to hear that the TopDawg support team is responsive to our customers’ needs. Your business is especially important to us and thanks for choosing to work with TopDawg and for being a crucial part of our dropshipping platform.
Jan. 10, 2024
I am so glad I am using TopDawg as a supplier. It has so many quality choices for my store and love the fact that everything is shipped from the USA, since that is the only country I am selling in right now. It is very streamlined and if I have any questions, customer service has been outstanding. There costs to me for products are great so I don't have to worry about pricing myself out of the market to make a profit. I would highly recommend using this app for your store!
Hi Smart Dog Pet Supply, For you to say that our “customer service has been outstanding” makes our day! We strive hard to provide a great dropshipping platform for our customers along with the support they deserve. Thank you for such a fantastic review and for choosing TopDawg as a product supplier for your store.
Nov. 29, 2023
I must say how pleased I am with this app. I was looking for quality merchandise for my niche and after reviewing the products I knew I found a top-notch supplier in TopDawg. The customer support is one of the best I have dealt with, Paul was so kind and fully answered my questions. I recommend Topdawg to anyone who wants quality products and service. HOORA!!!
Hello Little Jaspers, First and foremost, we would like to thank you for your service. Our customer support representative Paul, let us know about your service to our great nation and it is deeply appreciated. Also, thank you very much for your review. Paul and the rest of the TopDawg team work very hard to provide the kind of service that our customers deserve… The Best Service Possible! Thank you for choosing TopDawg as your dropship product supplier.
Nov. 15, 2023
GREAT CUTOMER SUPPORT!! Paul was GREAT and hopped on immediately to help solve my problems. I highly reccomend TopDawg for dropshipping. They are very quick, responsive, helpful, and easy to use. I will NEVER stop using them.
Hello Olive Tactical, Thank you so much for this review. We love it when our customers service efforts are appreciated, and we will continue to provide the best service possible as it is our number one priority. Thanks for choosing to work with TopDawg for your dropshipping needs.
Sept. 20, 2023
Hello, We love TopDawg drop shipping company! They are friendly, very willing to help, and most importantly, they are NOT an air balloon, instead very real and a marvellous company, we wish we had found them way earlier in business life. Highly recommended with a blue ribbon! Regards MHS & More LLC & Staff Members
Thank you for taking the time to leave us this wonderful five-star review! We are thrilled to hear that you had an excellent experience with our dropshipping platform. We always strive to provide top-notch service to our customers, and we're glad to hear that we were able to meet your expectations. We truly appreciate your support and look forward to serving you in the future.
Aug. 28, 2023
This site is worth its weight in gold for the sheer fact they have great customer support you can actually call. We were having issues with a glitch and I was able to speak to a gentleman named Paul who in minutes figured it out and was able to give us a lot of insight as well. This is huge. We also use zendrop and can't even figure out how to put a ticket in their system. From this point on Ill only use drop shippers who have actual customer support via phone and they will hopefully have a Paul there too! Thanks you for being great. Just by you answering saved me hours.!!!
Hello Ms. Maggie May's Pet Emporium, Thank you so much for the five-star review! We are thrilled to hear that you had a great experience with our premium customer service representative Paul. We strive to provide the best possible service to our customers, and it's always fantastic to hear when we hit the mark. We're happy to have been able to help you with your needs, and we look forward to continuing to serve you in the future.
Aug. 14, 2023
⭐⭐⭐⭐⭐ TopDawg stands out as the zenith of excellence in the realm of dropshipping. Their unwavering commitment to quality, professionalism, and transparency makes them a vanguard in the industry. The team exemplifies unmatched diligence, ensuring every transaction is seamless and every client feels valued. With an expansive inventory, swift delivery, and robust customer support, they effortlessly bridge the gap between sellers and consumers. In an age where reliability in dropshipping is paramount, TopDawg not only delivers but exceeds expectations. A hearty commendation to the entire team for their laudable services! Highly recommended.
Thank you for taking the time out of your day to leave us this stellar 5-star review. We appreciate your feedback and are glad you had a positive experience with our App. Our top priority is your satisfaction, and we always strive to exceed expectations. If there’s anything else we can do to improve your experience, please don’t hesitate to let us know. Thanks again for choosing to work with TopDawg and we hope to have the pleasure of serving you again soon!
July 30, 2023
We are new to this so we've had a lot of questions. We have received great support from everyone we've talked to at TopDawg. We're very happy to work with such great team of people who want to help you.
We are thrilled to hear that you were pleased with our customer support team. Thank you for the 5-star review, we really appreciate your feedback. We are always here to help if you need anything else.
April 13, 2023
I have been an online entrepreneur for nearly two decades and one of the keys to my success with multiple businesses, has been providing second-to-none customer service. I take GREAT pride in that, and in turn I can be very scrutinizing when it comes to the customer service provided by businesses/companies I work with. I can not make a SINGLE complaint about Top Dawg's outstanding customer service!! Excellent! Friendly, helpful, even willing to stay on the phone with me as I edited my website to make certain my issue was completely solved before ending the call. Follow-up email came promptly, just to check in with me and make sure everything was working smoothly and as expected. I could not be happier with the customer service provided by this group! As for their dropshipping/product service----again, FIVE STARS!! I mentioned above that I've been an online retail merchant for roughly two decades now, so drop-shipping is certainly not new to me. That said, I've trialed several different dropship-suppliers over the last 5-10 years for a couple different areas of business, and I can tell you with no uncertainty that Top Dawg's pricing tiers are UNBEATABLE. I have used various dropship companies for everything from women's fashion to pet supplies and I spent a heck of a lot more to get a heck of a lot LESS..... with manual inventory management and customer service that was completely non-existent. With Top Dawg, you are absolutely 100% getting MORE BANG FOR YOUR BUCK, coming from someone very experienced in the topic. If you are considering adding drop-shipping to your website or business, and are looking for an incredible supply catalog in multiple areas of retail that is affordable AND offers customer service that cannot be matched, then you should look no further. Top Dawg has got you covered!! Thank you Jason, Tara and everyone else on the team!
Using app
7 months
Total reviews
1
Average rating
5.0
Hello Triple C Equine Buyer Assistance & Supply, Thank you so much for the 5-star review! Your feedback and kind words truly mean a lot. At TopDawg we always strive to provide our customers with the best customer service possible and we could not be more thrilled that you are enjoying using our app. We look forward to serving you again in the future and are always here to help you if you need anything.
March 30, 2023
Fantastic customer service! They are so helpful, also it really helps that they are located in the US especially when reaching out its great to be in the same timezone as them.
Hello Fido and Bone, it was our pleasure assisting you. We greatly appreciate you taking the time to leave us this 5-star review. We are here to help you anytime!
March 29, 2023
Truly great customer service from a team that cares. Right there with you.
Hello Pawesomeproducts.com, thank you for leaving us a 5-star review! We greatly appreciate your feedback.
March 23, 2023
Paul is great! They have helped me scale! Although, I am still small their customer service is unmatched!!!!
Hello Puppy Community, Thank you for your kind words and the 5-star review! We are thrilled to hear that Paul was able to assist you.
Feb. 28, 2023
I have only used this app for a couple of months and want to say it is fantastic. The products ship quickly and all the info is automatically sent over to Shopify. I sent an email asking for some help with pricing and received a very helpful call back within minutes.
Hello Baby Buggy, we are incredibly grateful that you took the time to leave us a 5-star review. We take great pride in knowing our customers are happy with our service and customer support. We look forward to serving you again in the future.
Dec. 23, 2022
I like TopDawg alot. Are they perfect? Probably not. Are they much better than other drop-shipping companies I've tried - YES! BY FAR. Of course they do have some issues here and there. Of course I wish their Suppliers would provide a more retail-ready catalog product decriptions along with UPC codes being transferred automatically into Google Fileds of Shopify. Yes, making the store retail-ready took some tedious manual labor. And of course I would love for their Suppliers to be more accurate in terms of inventory updates. With all that said - comparing to other companies I was working with - TopDawg Customer Service is SIX out of five stars. Their built-in shipping calcullator is great. Their invoicing/accounting system is very accurate. You can always call and the phone WILL be pciked up 10 times out of 10. Belive me, in my previous experience - this fact alone is a luxury in the dropshipping industry. You can shoot a quick email and it WILL be answered within a very reasonable time. The bottomline is - just like any and every business out there TopDawg might have a room for some improvement. And they are doing a good job improving. Overall I am very much pleased with their service.
Hi For Pet With Love, thank you for reaching out and providing us with this valuable feedback! We always strive to provide our customers with excellent customer service, and we really can’t thank you enough for your kind words. We will share this review with the entire team, so they know to keep up the hard work.
Aug. 23, 2022
Lots of quality products. available The app is easy to use and easily integrates with Shopify. Great customer Service. they can do a bit better with pricing.
Hi Dog Savant, thank you for taking the time to leave us such a fantastic review! We are happy to hear that you are enjoying our Shopify App. We will be sharing your feedback with our team so they know to keep up the good work.
July 12, 2022
We started with Top Dawg pre-pandemic and are SO happy with their new platform - tons on new suppliers and products. The app is so easy to use and the integration with our Shopify stores works great. We just upgraded our plan with them to get more products and features to scale our business. Customer service is 5 star!
Fenix Prep, we cannot thank you enough for the 5-star rating! We really appreciate you being a long-time customer and for sharing your feedback with us and the community.
July 7, 2022
As a new merchant and experiencing scary challenges, I was so thankful to have gotten the best customer service from TopDawg. Paul in customer service went beyond in helping me tackle those challenges even as far as communicating through my Shopify support team. Paul assisted me every step of the way in receiving my phone calls and the response to my emails directly and efficiently. Paul treated my business like his own and guided me through those challenges. TopDawg has plenty of great products at great prices, their website is user friendly. THE BEST CUSTOMER SERVICE!! Thanks TopDawg!!
Bertina, we can't thank you enough for the 5-star review! We pride ourselves on excellent customer service and timely communication. Thank you for sharing your positive experience and for being a loyal customer!