All reviews

Rating Breakdown

  • 5
    83% (30 ratings)
  • 4
    8% (3 ratings)
  • 3
    6% (2 ratings)
  • 2
    3% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Sept. 28, 2020

I just set this up, but haven't sent a postcard. This app is easy to set up, use, and upload the postcard I designed.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

We could not be happier with the Touchcard team. Jamie has been a wonderful point of contact and is always super helpful gathering data, proving ROAS, and brainstorming new strategies. Without question, using Touchcard increases our loyalty and repeat customers. I'd recommend anyone using this app if you want to increase LTV and build brand awareness/loyalty. We plan on using Touchcard for the indefinite future, as it is a major part of our overall strategy. Thanks Touchcard Team!

Using app

Over 1 year

Total reviews

15

Average rating

4.9

5 / 5 Share

May 19, 2020

So far so good. Customer service has been great and extremely helpful. I will review again once I have more time with the app.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 8, 2020

Very reasonable cost. Easy to setup. Good looking user interface. Just an overall great app and you should give it a shot

Store

TLNT

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

I think this is such an amazing idea!! I recently added this to my shop https://lamour-le-allure.myshopify.com/ to see how it goes! I know most people don’t check their emails I don’t even check all of my random emails just my business account. It only makes sense!! Hopefully this works out well I’m sure it’ll be worth it! Kind of like a bigger business card!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2020

Our representative, Jamie, was extremely helpful. Not only was he quick to respond, but he was very knowledgable in regards to any questions I posed. His customer service was top notch and one of the main reasons we decided to move forwarded with using Touchcard's services.

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2020

awesome idea to be execute to give personal touch to our customers. would like to see customization if possible

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2020

This app is great. Easy to use and the customer service is very reliable and efficient. Definitely helped me make my cards and makes me feel more productive as a business. A nice touch for my customers. Great way to launch my business!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

I love the idea of sending real mail to my customers. I've been using Touchcard for a few weeks and it has been super easy to integrate with my store. Customer support has also been excellent!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Love this app. Easy to use and setup. Great way to follow up with customers that is different than just sending out an email.

Using app

15 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 9, 2019

I highly recommend this app and service. Affordable and easy to use. Looking forward to having my customers receive the postcards. Thank you.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

We are a seasonal business so are always looking for automated ways to remind customers about our brand. Touchcard does the trick and its super easy to use.

Using app

Over 2 years

Total reviews

21

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

We used Touchcard to inform our customers of our service dates. Jamie helped segment our lists, and make some tweaks to our design and made the whole project simple and straightforward. Our cards were well received and we will definitely use Touchcard again! Great customer service and support. A+

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2018

We have used Touchcard now for two one-time campaigns. They've been a pleasure to work with - their team responds quickly and is very accommodating. They can work very quickly and the project turn-around is much quicker than other direct mail options. We would recommend!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2018

We've been looking for a service like this for quite some time. Very easy to integrate. The postcards look great. Eager to see how well our customers react to them. Thanks! - Kevin

Using app

About 1 year

Total reviews

13

Average rating

1.9

5 / 5 Share

March 2, 2019

I started using this app to try and get some more return visitor purchases. While it has not generated a lot of sales yet, several customers have commented on how much they like to receive the card, and liked the quality of the card. I will keep using them along with other methods to keep our products on our customers minds.

Using app

Over 1 year

Total reviews

13

Average rating

4.8

5 / 5 Share

June 15, 2018

This is a great app and what makes it even better is Jamie. He has been so on top of things and proactive, it feels like I have a dedicated account manager. He is proactive about analyzing my stats and sending me updates so I can get the most from the service. Highly recommended for adding a analog touch in a digital world.

Using app

6 months

Total reviews

7

Average rating

4.9

5 / 5 Share

May 21, 2018

Great app with great customer service. I think that this app can help you separate your store from the others and stand out, by giving your customers more personal experience, and that is what people are buying today. Postcards are crisp and high resolution. Customer service is always quick to respond and they were always able to help me out with any issues or questions I had. Would recommend this app to anyone who takes their store seriously and is trying to stand out and give their customers best possible experience.

Store

Exorior

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2018

Amazing service. Super helpful team, very responsive, great suggestions, their templates were well and it's easy to set up. Love this idea. Looking forward to trying it out with our customers.

Using app

--

Total reviews

15

Average rating

4.9

5 / 5 Share

Nov. 23, 2017

I just used Touchcard for a couple months during our pre-sale. We sent postcards to thank customers for pre-ordering and remind them of when their product would be sent. Touchcard was super easy to set up and get rolling! Great prices and works seamlessly with Shopify. Many of our customers thanked us for the postcard, we love surprising and delighting our customers and Touchcard was an amazing way to do that! So happy we found this wonderful app and will definitely continue to use!!

Using app

3 months

Total reviews

10

Average rating

5.0