Rating

4.6

feedback

241

Reviews

chart

#365

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    57%
  • More than a year
    31%

Reviews Summary

The reviews for the TPOP Shopify App are a mix of positive and negative feedback. Positive aspects highlighted include the app's reliability, customer service, sustainable products, eco-friendly options, quality of clothing, user-friendly interface, extensive range of products, ethical values, and responsive support. Customers appreciate the ease of use, quick communication, and the focus on eco-responsibility. However, some negative themes mentioned are difficulties with shipping labels, issues with connecting to Shopify, occasional UI glitches, slow shipping process, lack of embroidery option, and some bugs in the app affecting product listings and orders. Overall, TPOP is praised for its quality products, customer service, and commitment to sustainability, but there are areas for improvement in terms of technical issues and additional features like faster shipping and embroidery options.

Highlights

Reliability, customer service, sustainable products, eco-friendly options, quality of clothing, user-friendly interface
Ethical values, extensive range of products, responsive support, ease of use, quick communication
Difficulties with shipping labels, issues with connecting to Shopify, occasional UI glitches, slow shipping process
Lack of embroidery option, bugs affecting product listings and orders
Commitment to sustainability, quality products, areas for improvement

Rating Breakdown

  • 5
    85% (205 ratings)
  • 4
    10% (24 ratings)
  • 3
    3% (7 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 28, 2023

Very disappointing start to our pod store with TPOP. We ordered samples to test the quality. The postal service informed us that due to an error on the shipping label they were returning to sender. TPOP are insisting that they have no responsibility (despite sending us a label with the address formatted wrong as proof they made no mistake). They are not even willing to wait for the return and see what the issue is. We are expected to just keep paying for postage with them making no changes or we lose a couple hundred euros of clothing. Apart from anything else this is illegal under EU law. There is no way I could work with a company with this attitude as a business partner.

Store

Tin Top

Using app

15 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 19, 2023

Can't say enough great things! They're reliable, the customer service is on point, and the products couldn't be more sustainable. They've been amazing to work with and the quality is stellar!

Using app

About 1 month

Total reviews

36

Average rating

5.0

4 / 5 Share

Nov. 11, 2023

Store

Using app

7 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Aug. 3, 2023

I really like TPOP and the branding options, but I can't connect TPOP to Shopify for whatever reason. I would be very happy about help.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello ! Thank you for your kind review. Our support team will ask you for a quick access request early next week and we'll get this sorted out quickly. Have a great weekend :-)

5 / 5 Share

July 13, 2023

TPOP has revolutionized the way I sell products as an independent ethical illustrator within Europe. This print-on-demand app is a game-changer, offering a user-friendly interface, an extensive range of eco-friendly products, exceptional printing quality, and reliable customer support. TPOP's emphasis on sustainability aligns perfectly with my values, making it the ideal platform for creatives like myself. I highly recommend TPOP to fellow illustrators seeking a seamless and ethical sales solution.

Store

Styngvi

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello and truly sorry for the late reply... What can we say after a review like this, which is certainly the one that warms our hearts the most. Thank you for your sense of eco-responsibility and for your trust, it's great to have such a partnership with you. We wish you an EXCELLENT weekend. Thank you, thank you and thank you.

All reviews

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