Rating

3.4

feedback

33

Reviews

chart

#2,033

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    0%
  • Less than a month
    24%
  • Less than a year
    48%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a range of ratings from 1 star to 5 stars. Positive aspects highlighted by users include the app's usefulness in simplifying tracking information for customers, customizable features, prompt customer service, and the ability to provide estimated delivery dates without real tracking numbers. Users also appreciate the time saved in responding to order inquiries and the confidence it instills in customers. However, negative aspects mentioned include issues with the app not working, lack of response from after-sales service, difficulties in canceling subscriptions, and concerns about security when accessing the app's website.

Highlights

Usefulness in simplifying tracking information for customers
Prompt and helpful customer service
Customizable features and estimated delivery dates without real tracking numbers
Issues with app not working and lack of response from after-sales service
Concerns about security when accessing the app's website

Rating Breakdown

  • 5
    76% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (2 ratings)
  • 1
    18% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Oct. 10, 2024

didnt work

Using app

--

Total reviews

6

Average rating

4.5

1 / 5 Share

April 12, 2024

So far I haven't had any problems. But now the application doesn't work, the after-sales service doesn't respond and I can't do anything myself. When it works, there's nothing to worry about, but if there's a problem, it's a catastrophe.

Using app

1 minute

Total reviews

1

Average rating

1.0

5 / 5 Share

April 1, 2024

Using app

5 months

Total reviews

4

Average rating

4.8

1 / 5 Share

July 3, 2023

me gustaría saber como cancelo la suscripción, ya que instale esta app y al otro día la desinstale, pero de igual manera me cobraron.

Using app

6 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 26, 2023

Dont works avoid please Dont works avoid please Dont works avoid please Dont works avoid please

Using app

18 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello, We're very sorry to hear something isn't working for you! However, we confirm that our app works perfectly fine! If you're having any issues, please contact support to get it sorted out for you ASAP! Looking forward to get this sorted out for you! Best TG Team

All reviews

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