All reviews

Rating Breakdown

  • 5
    76% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (2 ratings)
  • 1
    18% (6 ratings)
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5 / 5 Share

April 1, 2024

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

Thank you very much for this application, it is great and very very useful for a website! I highly recommend it!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

The application is amazing.. Easy to use & helpful customer service!! I highly recommend this app ..

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Very useful app, colors and text customizable. And the support will assist you VERY promptly. They even give you a code to add into your shipping confirmation email !

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

Perfect. Nice service. Always disponible. I really appreciate this app. I will always use it for the tracking on my store

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

Absolute great app you should consider download it its absolutely worth the 7,99 a month. I had a few questions and they reacted within 30 minutes even though i e-mailed them 8 in the evening great service!

Store

Vevito

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2020

I had a problem with the app, but they fixed it with a refund. Great customer support. For old orders of more than 2 months, an "Order not found" error will appear. Shopify does not give read permission to orders of more than 2 months.

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

May 25, 2020

HAHA BESTTTTTTTT APPPPPP EVER!!!! This app can save lives, I guarantee you. I can't list the real advantages here but while scaling and specialy in times like now this app is like coming back to life! Thanks a lot to the programmers

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thanks a lot for the lovely REVIEW! We really APPRECIATE it :D

5 / 5 Share

May 4, 2020

I had a problem with the tracking and the owner off this app helped me very quickly. I'm very curious about how the app works. Thankyou very much my man!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

I had a problem with the tracking and the support helped me very quickly. I am waiting for the performance of the app with Customers.

Store

Sclayt

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2020

Great app, does what it says, works great. The support team is really helpfull and fast. I can recommend!!!!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2020

I just installed the app and cannot say how it works for now, BUT the customer service is GREAT! I had tons of questions and they were so nice and patient and helped me a lot! I am sure the app will do its work quite well. Thank you!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2020

First of all I want to put emphasis in what this amazing app provides. It gives a really nice sensation of confidence and tranquility to the clients due to the fact they can see what they have bought, the adress and an estimated day. Secondly, we had some issues at the time of editing the app and we received an incredible help support from the team of tracking genius. I want to thank them all for their help and comprehension. To sum up, I really recommend this app due to the high utility of it and also for the support their team provides in case something works wrong. Thanks again for the help and for creating this amazing app!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

It's a good app to simplify this shopping information, so easy to know what is happening with their orders. good support, thank you

Store

Holalas

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2019

whoever did this app is a GENIUS! All you have to do is to install it, and never ever touch tracking numbers again! AM happy i found it

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2019

Went from answering and checking multiple order questions each day to not a single such question in 2 weeks. Works wonders!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2019

The genius in Tracking Genie is that an actual tracking number is not used! All the other apps use the actual tracking numbers that most of know from using AliXpress hardly ever show much.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2019

The customer service is really great and responsive. Fixed my problem super fast. The app also works great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2019

Amazing app and very very useful! Customer support is very good always they want help us! 100% recommendable!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2018

Very usefull app! This app is very well made and give you a very good alternative to bad real tracking informations. Recommend it at 100%

Using app

11 months

Total reviews

1

Average rating

5.0