Rating

4.8

feedback

194

Reviews

chart

#32

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    58%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in syncing orders and tracking information between Shopify and PayPal. Customers appreciate the time-saving aspect of the app, mentioning how it quickly resolves issues with PayPal holds and eliminates the need for manual tracking number input. The customer service and support team receive high praise for their responsiveness and helpfulness in resolving any issues that users encounter. However, there are a few negative reviews mentioning issues with functionality and syncing problems, but they are outweighed by the positive feedback on the app's performance and support service.

Highlights

Positive feedback on effectiveness in syncing orders and tracking information between Shopify and PayPal
Praise for time-saving aspect and quick issue resolution with PayPal holds
Highly responsive and helpful customer service and support team
Some negative reviews mentioning functionality and syncing problems
Overall, overwhelmingly positive reviews with a few negative points

Rating Breakdown

  • 5
    95% (185 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 20, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

läuft mometan perfekt

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Thats great to hear. Alex & the TrackiPal team ------ Danke für die Rezension! Das ist toll zu hören. Alex und das TrackiPal-Team

5 / 5 Share

Nov. 17, 2024

Awesome app & a life saver!

Using app

2 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review, thats great to hear! Alex & the TrackiPal team

5 / 5 Share

Nov. 2, 2024

No issues using this app, and no issues with PayPal anymore! Thanks guys.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Fantastic, great to hear! Feel free to reach out if you ever have any questions or issues: [email protected], or chat with support on our website https://trackipal.com Thanks, Alex & the TrackiPal team

5 / 5 Share

Oct. 18, 2024

We started accepting PayPal Express Payment on our site because we had a few requests. Even though we've been in business for many years we were new to PayPal and they put a hold on funds until the items ordered were delivered. However, PayPal did not automatically sync with Shopify to get the updated shipping information in terms of the carrier tracking number. So even though the orders had already shipped and that information was recorded in Shopify, PayPal didn't get that information and as a result we were going to have to manually input every single tracking number for each order. Not anymore thanks to this app. I literally connected the app and within 5 minutes all 100+ orders that were paid with PayPal express had the shipping carrier tracking numbers added and the orders marked as shipped inside of PayPal. This is such a huge time saver and the price is even better. Highly recommend if you're looking to keep using PayPal but need your data to sync between your store and the other platform.

Using app

14 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the detailed review! I'm so glad to hear TrackiPal has been able to help with your PayPal orders. Alex & the TrackiPal team

All reviews

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