All reviews

Rating Breakdown

  • 5
    96% (86 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 90% (81)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2023

The app is great. We had the issue that not all orders were synched to paypal and we hat to force the synch. We reached out to the support and got response within several minutes. The developer has found the issue and fixed the synchronization between Paypal and Shopify, so that the orders are now reliable synchronized between both systems. The support team was always very friendly and kept us up to date. Thank you!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

The app works great. There was one sync problem i could not solve myself. The support answered within 10 min. Seems there was a bigger problem but it was solved after 24h. everything fine so far! There is just one thing i wish it would be implemented: a tag on the order in Shopify which is set when the order was synched.

Store

MONTENY

Using app

28 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 30, 2023

Einfach einzurichten und toller Support. Die kleinen Probleme waren gleich behoben. Jetzt sparen wir uns viel händischen Aufwand.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre positive Bewertung und die fünf Sterne! Wir sind immer hier, um Ihre Erfahrung erfolgreich zu gestalten. Ihr Erfolg ist unser Ziel. Zögern Sie nicht, uns zu kontaktieren, wenn Sie Unterstützung benötigen - TrackiPal Team

5 / 5 Share

May 16, 2023

Very good app, very fast and easy to use, the orders sync with Paypal perfect and without any issues, I recommend.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your great review and recommendation! 🎉 We're thrilled you find our app easy and efficient. Your feedback means so much to us. 😊 If you need any help in the future, we're just a message away! 🚀

5 / 5 Share

April 6, 2023

I tried TrackiPal after another app, PalSync failed me. They were able to do a quick sync to get those back on track with Paypal. Support is RIGHT THERE on chat which is nice and it saved me a big headache of having to manually update those orders. App seems easy to use, Thank you!!

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello LightStoreUSA, Woo-hoo! 🎉 We're over the moon to hear that TrackiPal swooped in to save the day after your PalSync experience! It's great to know that our quick sync feature and ever-present chat support could make your life easier and keep those headaches at bay. 😊 Our team is dedicated to making the app as user-friendly as possible, and your kind words have put a big, playful grin on our faces! Thank you for sharing your experience with the community, and remember, we're always here if you need us. Happy tracking and syncing with TrackiPal! 🚀 Best regards, The TrackiPal Team

5 / 5 Share

March 24, 2023

Just downloaded the App - It was so easy to link that I needed to double check with customer support that I'd done it. And yes it is that easy to install and link the PayPal - customer service was excellent

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello 24POSTERS, Thank you for taking the time to share your experience with our app! We're thrilled to hear that you found the installation and PayPal linking process to be simple and efficient. Our team has worked hard to provide a seamless user experience, and we're always happy to hear that it has made a positive impact. We also appreciate your kind words about our customer support. We're committed to delivering excellent service, and it's wonderful to know that our team was able to assist you promptly and effectively. Your feedback is invaluable to us, and we hope you continue to enjoy using our app. If you have any questions or suggestions, please don't hesitate to reach out to us. Thanks again for your support, and happy app-ing! Best regards, TrackiPal Support Team

5 / 5 Share

March 22, 2023

This app does exactly what it says it would do and makes it easy to use PayPal alongside Shopify. Great customer service also.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello David Gandy Wellwear, Thank you for your feedback! We're glad our app meets your needs, making PayPal and Shopify integration easy. We appreciate your kind words about our customer service as well. Feel free to reach out if you have any questions or suggestions. Thanks for choosing our app! Best regards, TrackiPal Support Team

5 / 5 Share

Jan. 9, 2023

I had an issue and chatted with them. Within minutes Nattea responded and we quickly chatted through my issue. Have been using this app since Feb 2022 and had great success with it freeing up funds from PayPal by automatically sharing the tracking information to PayPal. I highly recommend if PayPal is holding your funds until you enter tracking information for order shipments!

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our app! We're thrilled to hear that you've had great success with it since February 2022, and that our feature of automatically sharing tracking information to PayPal has been helpful in freeing up your funds. We're also pleased to hear that our customer support team, specifically Nattea, was able to quickly and efficiently assist you with your issue. Thank you for your recommendation, and please don't hesitate to reach out if you need further assistance or have any feedback for us. Regards, TrackiPal Team

5 / 5 Share

Jan. 3, 2023

Super einfach erklärt, bin sehr zufrieden. Alles funktioniert sehr gut, die Trackingnummern wurden sehr schnell hinzugefügt. Auch für alte Bestellungen.

Using app

24 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Vielen Dank für Ihr positives Feedback! Wir freuen uns sehr zu hören, dass Sie mit unserer App zufrieden sind und dass alles reibungslos funktioniert hat. Es ist großartig zu hören, dass die Trackingnummern schnell hinzugefügt wurden und auch für ältere Bestellungen. Wir legen großen Wert darauf, dass unsere App einfach zu bedienen und benutzerfreundlich ist. Wenn Sie weitere Fragen oder Feedback haben, zögern Sie bitte nicht, sich jederzeit an uns zu wenden. Vielen Dank, dass Sie uns Ihre Zeit und Ihr Vertrauen geschenkt haben. Mit freundlichen Grüßen, das TrackiPal-Team

5 / 5 Share

Aug. 8, 2022

The Support was very fast. Thanks to Nattea who helped me to resolve my problem without my Paypal Account.

Store

GoezPri

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there GoezPri, Thank you for taking a few moments to write this review for us. We are really happy you had a great interaction with our support team and we solved problems with your PayPal account. Feel free to contact us anytime 😊 Cheers El - Founder and CEO - TrackiPal.com

5 / 5 Share

Aug. 5, 2022

Ich habe die App zum ersten Mal verwendet und Installation und Einrichtung waren echt leicht. Bislang funktioniert alles Problemlos und der Support ist wirklich schnell und gut.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hallo J. Athletics - Sports Eyewear Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie Ihre Erfahrungen mit TrackiPal geteilt haben. DACH ist einer unserer Kernmärkte und wir freuen uns immer, wenn wir von Ladenbesitzern hören, welche Erfahrungen sie mit TrackiPal gemacht haben. Mit freundlichen Grüßen El - Founder and CEO - TrackiPal.com

5 / 5 Share

July 18, 2022

the app is great and it does what it is supposed to. The customer service was also available within a few minutes and was able to help me very quickly.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Spruechefabrik, thank you for your review! We are so glad to hear that TrackiPal works seamlessly for you PayPal tracking sync and our support champs were able to solve your problem. Keep enjoying the auto sync features and let us know if you have any questions. Cheers El - Founder and CEO, TrackiPal.com

5 / 5 Share

March 11, 2022

It works well - it's synced all my tracking information to PayPal. Now all the PayPal transactions have a tracking number assigned.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Chicken Craft, thank you for your great review. We are happy to hear that TrackiPal is working nicely for your store. Let us know if you need any help and we will be happy to assist. Cheers El - Founder and CEO, TrackiPal

5 / 5 Share

March 11, 2022

Great app. Have been using it on two stores and perfectly works. Also for shopify plus users. Customer support responds within seconds. Thank you!

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mammaly team, wow, thank you so much for your amazing support and kind words. We are building more exclusive features in TrackiPal for Shopify Plus stores so stay tuned. Feels truly wonderful to be part of your growth story 🙌 Cheers El, Founder and CEO - TrackiPal

5 / 5 Share

Feb. 22, 2022

Works amazing with my shopify store. Now all orders have their tracking numvers! Also customer service very helpful! Recommended!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

ARK Drops, that's so nice to hear, thank you so much for taking the time to review us. I'll pass on your message to the customer support team. Cheers El, Founder and CEO - TrackiPal

5 / 5 Share

Feb. 3, 2022

I used this app to sync my tracking numbers in Shopify with Paypal. So paypal see that the orders got shipped and get to my customers. (All of us know that "paypal-hold") With Trackipal you wont have that problem soon. You can just get more trust of PayPal.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi ShinyHair. that's such a perfect summary of what TrackiPal does - get rid of PayPal holds and build more trust as a seller with PayPal. Thank you so much for your amazing review! El, Founder and CEO - TrackiPal

5 / 5 Share

March 10, 2023

I would recommend this application to any business using PayPal, as it is effortless to set up and provides quick support, saving us a considerable amount of time.

Using app

About 1 year

Total reviews

11

Average rating

4.9

Developer Reply

Hey All Tire Supply, the entire team was so happy to read your comments around ease of setup and quick support - a big THANK YOU! We are constantly improving the setup/onboarding process to make it easier for Shopify store owners like you. Regards El, Founder and CEO - TrackiPal

5 / 5 Share

Jan. 4, 2022

Easy to use with fast support when needed! Great "back in time" feature that allows you to re-sync up to the last 90 days.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

My-SlingShop, thank you for your review. We love that you found the Back in Time feature so useful! We're adding more features to the app for helping stores get the most from PayPal. Stay tuned. Cheers El, Founder and CEO - TrackiPal

5 / 5 Share

Dec. 24, 2021

The app does what it is supposed to do. No complaints so far. Support is also very fast. Even on Christmas someone was there for us.

Store

Calisso

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Calisso, thank you for your review. Indeed, we know our customers work extra hard on the holidays to sell more products and we are always available to make your lives easier even on Christmas. Cheers, El - Founder and CEO, TrackiPal

5 / 5 Share

Dec. 23, 2021

Really helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 1 hour

Total reviews

3

Average rating

5.0