All reviews

Rating Breakdown

  • 5
    95% (179 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2023

I had an issue and chatted with them. Within minutes Nattea responded and we quickly chatted through my issue. Have been using this app since Feb 2022 and had great success with it freeing up funds from PayPal by automatically sharing the tracking information to PayPal. I highly recommend if PayPal is holding your funds until you enter tracking information for order shipments!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our app! We're thrilled to hear that you've had great success with it since February 2022, and that our feature of automatically sharing tracking information to PayPal has been helpful in freeing up your funds. We're also pleased to hear that our customer support team, specifically Nattea, was able to quickly and efficiently assist you with your issue. Thank you for your recommendation, and please don't hesitate to reach out if you need further assistance or have any feedback for us. Regards, TrackiPal Team

5 / 5 Share

Jan. 3, 2023

Super einfach erklärt, bin sehr zufrieden. Alles funktioniert sehr gut, die Trackingnummern wurden sehr schnell hinzugefügt. Auch für alte Bestellungen.

Using app

24 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Vielen Dank für Ihr positives Feedback! Wir freuen uns sehr zu hören, dass Sie mit unserer App zufrieden sind und dass alles reibungslos funktioniert hat. Es ist großartig zu hören, dass die Trackingnummern schnell hinzugefügt wurden und auch für ältere Bestellungen. Wir legen großen Wert darauf, dass unsere App einfach zu bedienen und benutzerfreundlich ist. Wenn Sie weitere Fragen oder Feedback haben, zögern Sie bitte nicht, sich jederzeit an uns zu wenden. Vielen Dank, dass Sie uns Ihre Zeit und Ihr Vertrauen geschenkt haben. Mit freundlichen Grüßen, das TrackiPal-Team

5 / 5 Share

Dec. 28, 2022

Great app! syncs you orders to paypal, does save a lot of time. You don't want to do this manually. Thanks

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that our app has been helpful in syncing your orders to PayPal and saving you time. Manually syncing orders can be a time-consuming and tedious task, so we're glad our app has made the process easier for you. Thank you for taking the time to share your experience, and please don't hesitate to reach out if you have any further feedback or questions. Regards, TrackiPal support

5 / 5 Share

Dec. 27, 2022

Helping me with issues related to paypal putting holds on my account. Thank you! I think you should try it.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that our app has been helpful in resolving issues related to holds on your PayPal account. Our goal is to make the process of syncing orders and managing your PayPal account as easy and stress-free as possible. We appreciate your recommendation, and we hope that our app continues to be a useful tool for you in the future. Please don't hesitate to reach out if you have any further questions or feedback. Regards, TrackiPal Team

5 / 5 Share

Sept. 14, 2022

Customer support available seemingly all the time during the day, spoke with Nattea who was very helpful answering all my questions. Top stuff so far!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there BeautyFirst, Thank you for your appreciation of our customer support champions! We are really happy we answered your questions and solved problems with your PayPal tracking sync. Feel free to contact us anytime 😊 Cheers El - Founder and CEO - TrackiPal.com

5 / 5 Share

Sept. 12, 2022

Diese App ist super für das Tracking bei mir in Verbindung mit Paypal und CJ Dropshipping. Ich kann es nur jedem Empfehlen.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear MyBestProducts team, Vielen Dank für Ihre nette Bewertung! We started TrackiPal as a solution for dropshipping stores and of course, now any kind of e-commerce stores love it. But it's always nice to hear when drop-shipping store owners find the app helpful with syncing PayPal orders. Much love! Thank you El - Founder & CEO - Trackipal.com

5 / 5 Share

Aug. 8, 2022

The Support was very fast. Thanks to Nattea who helped me to resolve my problem without my Paypal Account.

Store

GoezPri

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there GoezPri, Thank you for taking a few moments to write this review for us. We are really happy you had a great interaction with our support team and we solved problems with your PayPal account. Feel free to contact us anytime 😊 Cheers El - Founder and CEO - TrackiPal.com

5 / 5 Share

Aug. 5, 2022

Ich habe die App zum ersten Mal verwendet und Installation und Einrichtung waren echt leicht. Bislang funktioniert alles Problemlos und der Support ist wirklich schnell und gut.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hallo J. Athletics - Sports Eyewear Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie Ihre Erfahrungen mit TrackiPal geteilt haben. DACH ist einer unserer Kernmärkte und wir freuen uns immer, wenn wir von Ladenbesitzern hören, welche Erfahrungen sie mit TrackiPal gemacht haben. Mit freundlichen Grüßen El - Founder and CEO - TrackiPal.com

5 / 5 Share

July 25, 2022

Just downloaded this app and am already impressed. I use Paypal as my payment processor, Shopify as my carting software & Pirate Ship for shipping! I just realized that Paypal will restrict funds now that I don't ship in Paypal, and I didn't want to hand key tracking numbers into Paypal (defeats the purpose of using shipping software!) So now TrackiPal imports the tracking numbers for me, and I was able to have it update past orders in mass. I had a bit of trouble getting it set up, and received immediate and specific help via chat from a live human! I appreciate the live chat support that is not a generic bot! So worth the monthly fee for me.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Lulubell Toys, So much love for taking the time to write just a detailed review of TrackiPal 🙌 This will help so many other Shopify store owners make up their mind about installing TrackiPal and solve problems with their PayPal and Shopify payments. Kudos for your kind words about our support team, human is the only way we roll!😉 Cheers El - Founder and CEO - TrackiPal

5 / 5 Share

July 19, 2022

Je la recommande !_________________________________________________________________________________

Store

MyBeya

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello MyBeya, this is a unique review indeed 😀 We are thrilled you would recommend Trackipal to other Shopify and ecommerce stores. Feel free to contact us if you need anything. Thank you El - Founder and CEO, TrackiPal.com

5 / 5 Share

July 18, 2022

the app is great and it does what it is supposed to. The customer service was also available within a few minutes and was able to help me very quickly.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Spruechefabrik, thank you for your review! We are so glad to hear that TrackiPal works seamlessly for you PayPal tracking sync and our support champs were able to solve your problem. Keep enjoying the auto sync features and let us know if you have any questions. Cheers El - Founder and CEO, TrackiPal.com

5 / 5 Share

May 31, 2022

I recently had a hold on funds in my Paypal account and needed to update all the tracking numbers to Paypal before funds can be released. I synched Paypal to Trackipay but the tracking numbers were not available. After reaching out to Live Support, I was so relieved they found the issue. The Shopify store I was using had been gifted to me so still had the Paypal ID of the previous owner. All I had to do was remove the old ID and enter mine. Now the app is set to synch my orders and payments - it will take a little while, between 2 to 6 hours. Simple! I can highly recommend this app and put it in place asap if you are using Paypal as a payment gateway (which is pretty much everyone!) If you have to enter the tracking numbers manually it will take a while! Support is spot on, Fast, efficient, knowledgeable; and friendly/ I highly recommend this app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey there InspiredZones, oh my god we love this 😁 - it is one of the best reviews we've received recently - it totally made our day!! We are so glad to hear that TrackiPal was able to solve your PayPal tracking sync and account hold issues. Keep enjoying the auto sync features and let us know if you have any questions! Cheers El - Founder and CEO, TrackiPal.com

5 / 5 Share

May 30, 2022

Tanta roba, assistenza pazzesca che risponde in 2 minuti, risparmi un sacco di lavoro anzichè inserire ogni ordine a mano, bravi bravi

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Paris7outlet, thank you so much for your kind words! 🙌 We love that you are enjoying using TrackiPal and our support was able to solve your queries in 2 minutes :) Stay tuned for more great things!! Cheers El - Founder and CEO, TrackiPal.com

5 / 5 Share

May 4, 2022

Nice app! I recommend it to everyone very useful to track all your orders ! great customer service ! thank you!

Store

MADR

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey MADR, you are so kind to recommend TrackiPal to other stores. Thank you so much for your amazing review and for appreciating our hard working customer support team. Cheers El - Founder & CEO - TrackiPal

5 / 5 Share

April 29, 2022

Löst einen großen Pain Point für uns und sorgt für die Automatisierung unserer Order Statuse aller Paypal Kunden. In unserem Fall machen diese ca 70-80% der Kunden aus. Super freundlicher und schneller Support, eine klare Empfehlung für jeden der Orderprocessing mit Paypal automatisieren will.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Watches247, we really enjoyed reading your review of our app. Our goal is to solve exactly this pain point and automate your process as much as possible. Thank you so much and we hope you continue seeing value from TrackiPal. Unten auf Deutsch: Watches247: Es hat uns sehr gefreut, Ihren Bericht über unsere App zu lesen. Unser Ziel ist es, genau diesen Schmerzpunkt zu lösen und Ihren Prozess so weit wie möglich zu automatisieren. Vielen Dank und wir hoffen, dass Sie weiterhin von TrackiPal profitieren. Cheers, El - Founder and CEO, TrackiPal

5 / 5 Share

March 11, 2022

It works well - it's synced all my tracking information to PayPal. Now all the PayPal transactions have a tracking number assigned.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Chicken Craft, thank you for your great review. We are happy to hear that TrackiPal is working nicely for your store. Let us know if you need any help and we will be happy to assist. Cheers El - Founder and CEO, TrackiPal

5 / 5 Share

March 11, 2022

Great app. Have been using it on two stores and perfectly works. Also for shopify plus users. Customer support responds within seconds. Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mammaly team, wow, thank you so much for your amazing support and kind words. We are building more exclusive features in TrackiPal for Shopify Plus stores so stay tuned. Feels truly wonderful to be part of your growth story 🙌 Cheers El, Founder and CEO - TrackiPal

5 / 5 Share

Feb. 22, 2022

Works amazing with my shopify store. Now all orders have their tracking numvers! Also customer service very helpful! Recommended!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

ARK Drops, that's so nice to hear, thank you so much for taking the time to review us. I'll pass on your message to the customer support team. Cheers El, Founder and CEO - TrackiPal

5 / 5 Share

Feb. 11, 2022

This has been a great app for our store. Easy to use, no glitches and great customer service. highly recommeded.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Soul Stone Shop, we are so happy you got value with TrackiPal. Looking forward to being part of your growth journey! Cheers El, Founder and CEO, TrackiPal

5 / 5 Share

Feb. 10, 2022

I use this app to gain trust in my paypal account by uploading every tracking number to the right order. The dashboard is simple and easy to handle. I really like the back in time feature to also sync orders before installing the app. The support also is great.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

DreamPrints, your review was so refreshing for us to read. We're super proud of our Back in Time feature and we love that you feel it was helpful. Cheers El, Founder and CEO, TrackiPal