All reviews

Rating Breakdown

  • 5
    95% (179 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2022

I am using this app to sync tracking numbers back to PayPal. So far it seems to be working well, and when I needed help, someone asnswered my questions quickly and solved my issue.

Using app

Over 1 year

Total reviews

8

Average rating

4.8

Developer Reply

Celtic Knot Works, thank you for taking the time to review TrackiPal! We hope the app keeps working well for your store. Cheers El, Founder and CEO

5 / 5 Share

Feb. 7, 2022

Saved me nearly 30 hrs of work a month of mundane work. That means thousands of dollars saved in payroll and happier customers who are getting their updates right away Plus me getting my funds sooner.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

TestForCoronavirus, that's massive savings of time and money! We are so thrilled you saw instant value from using TrackiPal on your store. Keep enjoying the early release of your PayPal funds :) Cheers El, Founder and CEO - TrackiPal

5 / 5 Share

Feb. 3, 2022

I used this app to sync my tracking numbers in Shopify with Paypal. So paypal see that the orders got shipped and get to my customers. (All of us know that "paypal-hold") With Trackipal you wont have that problem soon. You can just get more trust of PayPal.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi ShinyHair. that's such a perfect summary of what TrackiPal does - get rid of PayPal holds and build more trust as a seller with PayPal. Thank you so much for your amazing review! El, Founder and CEO - TrackiPal

5 / 5 Share

March 10, 2023

I would recommend this application to any business using PayPal, as it is effortless to set up and provides quick support, saving us a considerable amount of time.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hey All Tire Supply, the entire team was so happy to read your comments around ease of setup and quick support - a big THANK YOU! We are constantly improving the setup/onboarding process to make it easier for Shopify store owners like you. Regards El, Founder and CEO - TrackiPal

5 / 5 Share

Jan. 25, 2022

good service and friendly support. we hope you going ahead and far why not ! everytime they give me help and fast chat thanks a lot

Store

Godarma

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Godarma, we love hearing great feedback and you are so kind to share some praise for our hard working support team. Customer success is one of our core principles and we love it when store owners feel that difference. Visit us for more at trackipal.com Cheers El, Founder and CEO - TrackiPal

5 / 5 Share

Jan. 12, 2022

Just installed the app. It looks very good and professional. Also the service is really great! Definently would recommend.

Store

Zandega

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Zandega team, thank you so much for your kind words of encouragement. We built the app UI with the intent of keeping it simple and clean so more of your time goes on growing your store :) We're so happy you found that useful. Stay tune there's a lot of great experience related improvements coming to TrackiPal very soon! Thank you El, Founder and CEO - TrackiPal

5 / 5 Share

Jan. 4, 2022

really great service and also the support is great! Very fast and helpful!!! can recommend 100%. Thank you

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hallo team Wunderfrau, our customer support team was doing cartwheels after reading your review of their work :) It's so encouraging to see great customers appreciate our efforts. If there's any help you need (or if you have any feedback), please don't hesitate to drop us a note at [email protected] Let's keep growing together! Thank you El, Founder and CEO - TrackiPal

5 / 5 Share

Jan. 4, 2022

Easy to use with fast support when needed! Great "back in time" feature that allows you to re-sync up to the last 90 days.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

My-SlingShop, thank you for your review. We love that you found the Back in Time feature so useful! We're adding more features to the app for helping stores get the most from PayPal. Stay tuned. Cheers El, Founder and CEO - TrackiPal

5 / 5 Share

Dec. 29, 2021

great customer support. looks like i finally found the answer to all my paypal tracking ID questions.

Using app

About 5 hours

Total reviews

2

Average rating

4.5

Developer Reply

Erestudios, yessss! We are sure you do. Our team is working super hard to add great features and improve the overall user experience in the coming weeks. We want to continue being your #1 resource for all PayPal related problems. Cheers El, Founder and CEO - TrackiPal

5 / 5 Share

Dec. 26, 2021

Awesome customer support and application; It does the job; Was looking for such a thing that takes the hassle off, and add tracking numbers on autopilot until I found TrackiPal; I'd give it 10/10. If they can add tracking page too that would be fantastic!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

CalmKingdom, you're awesome! Thank you for such a stellar review. We are sure you will keep getting more value from TrackiPal and stay tuned for more great features coming your way. Cheers El, Founder and CEO - TrackiPal

5 / 5 Share

Dec. 24, 2021

The app does what it is supposed to do. No complaints so far. Support is also very fast. Even on Christmas someone was there for us.

Store

Calisso

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Calisso, thank you for your review. Indeed, we know our customers work extra hard on the holidays to sell more products and we are always available to make your lives easier even on Christmas. Cheers, El - Founder and CEO, TrackiPal

5 / 5 Share

Dec. 23, 2021

Really helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Excellent customer service. I made a mistake with the account, they solved it quickly. Recommended.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Bump Bear, thank you so much for your kind review! Of course, we know sometimes things don't go as planned and that's exactly why our support team is available to help you and other customers out. Stay tuned for more great functionality coming to TrackiPal. Thank you El - Founder and CEO, TrackiPal

5 / 5 Share

Dec. 15, 2021

Phenominal App with great customer service I highly recommend for anybody that needs to add tracking numbers to their PayPal without hassle

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Dean Weston, your review is so helpful for new apps like TrackiPal. We loved reading it and we hope you keep seeing exceptional value from the app. Cheers, El - Founder and CEO, TrackiPal

5 / 5 Share

Dec. 14, 2021

Very good App, Support is so fast! Thankful, this makes the process in our company much easier than other apps

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

We often had issues with paypal, banning our account because we haven't uploaded the tracking IDs. That time is over now with trackipal! The app automatically uploads the tracking number regularly and PayPal like that. Besides, the customer support of this app is very good. I called PayPal and asked if the app was desirable PayPal said it was a very good way to prevent suspensions.

Store

SEVORA

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

We are using this tool to sync our shopify orders and tracking numbers with PayPal. Works smoothly, easy to understand. We are very happy with it!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

The app interface is excellent, intuitive and fast-loading, with all the information I need on the TrackiPal orders list. Being able to click on the Item ID (go to the Shopify order), the Trans. ID (go to the order on the PayPal page), and the Tracking no. (go to the order on the shipper's page) is incredibly helpful. This is a delightful, unintended benefit, the ability to see all of the order, payment, and shipping information from one page. John B. on the chat was extremely helpful and patient answering my questions on my first day. The day after installing this app, I checked several orders and the tracking information for all of them had posted to PayPal accurately. This looks like a "set it and forget it" app, and I am very happy with it.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Using it since 1 year. installed it once and never opened it again. Trackipal is working very well.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

If you accept payments via PayPal, this app is an absolutely essential automation to bridge your store, shipping platform, and PayPal. It will literally save you double digit hours and help you get your settlements 10x faster. Highly recommend!

Store

sloomb

Using app

About 15 hours

Total reviews

2

Average rating

5.0