Gemini Charms review for Trackr: Order Tracking/Tracker

3 / 5

April 3, 2019

Hello, I am trying to get support tickets resolved, but I got this message : "A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] (ultimately generated from [email protected]) High probability of spam" what is your support email and how I can contact you, I am concerned that you will not support if I have any questions. Please respond. Thanks.

Using app

About 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Hello, Gemini Charms, Thank you for contacting us! We are very sorry that you experienced this problems with the emails, but could you please check - maybe our letters were directed to your spam folder? Because we successfully got all 3 your messages: the 1st one on Monday (April 1st) and provided you with the answer the same day (11:53 from [email protected], signed by Mirjam to your email, which starts ch...@..). Another letter from you we got today - and already provided the answer. The 3rd was a review. It seems that we don't experience email delivery problems, cause we receive questions and provide answers to other customer's inquiries successfully these days. In order to double check we'll contact you from one more additional email. Sorry once again for the inconvenience, you've experienced. Kind regards - Trackr team

Trackr: Order Tracking/Tracker for Shopify
Trackr: Order Tracking/Tracker
4.1 star
190 reviews

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