Rating

4.1

feedback

192

Reviews

chart

#1,901

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    5%
  • Less than a month
    18%
  • Less than a year
    55%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising the app for its ease of use, customer service, and ability to reduce customer inquiries. Users appreciate the app's functionality in tracking orders and its customization options. However, there are some negative reviews mentioning issues with tracking accuracy, subscription cancellation, and occasional bugs in the app's performance. Overall, the app seems to be well-received by users for its features and support, although there are areas that could be improved such as tracking reliability and subscription management.

Highlights

Ease of Use and Customer Service
Order Tracking and Customization
Subscription Management
Tracking Accuracy
App Performance

Rating Breakdown

  • 5
    68% (130 ratings)
  • 4
    3% (6 ratings)
  • 3
    6% (12 ratings)
  • 2
    5% (9 ratings)
  • 1
    18% (35 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Dec. 12, 2024

App interessante e performante. Peccato che da dei problemi con GLS Italy. Per le mie spedizioni non viene riconosciuto l'OutForDelivery e pertanto non riesco a usare l'evento come trigger per Klaviyo. Spero risolvano, altrimenti sarò costretto a cambiare.

Using app

--

Total reviews

5

Average rating

4.0

Developer Reply

Ciao Best Pet&House! Grazie per aver trovato il tempo di scrivere una recensione, apprezziamo il tuo feedback! Ci dispiace sapere che non abbiamo soddisfatto pienamente le tue aspettative. Le assicuro che i nostri sviluppatori stanno attualmente lavorando a un'integrazione personalizzata per risolvere il problema dello stato OutForDelivery. Non appena riceveremo aggiornamenti dal nostro team, vi contatteremo immediatamente. Per qualsiasi altra domanda, non esiti a contattarci: saremo lieti di aiutarla! Cordiali saluti, Trackr team

5 / 5 Share

Nov. 30, 2024

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Diamond Painting Expert! Many thanks for the 5-star rating! We're happy to know that our app met your expectations. If any questions arise or assistance needed, don't hesitate to contact us. Best regards, Trackr team

5 / 5 Share

Nov. 29, 2024

Great app

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, De Diamond Painter, Thank you very much for sharing your positive feedback, we really appreciate it! Feel free to reach out to us any time, should you have any questions. Best regards, Trackr team

5 / 5 Share

May 29, 2024

bien

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Corner Varity! Thanks a lot for such a high application rate! It's truly appreciated and means a lot :) Our team will do its best to maintain such quality to meet users needs! Best regards, Trackr team

5 / 5 Share

May 15, 2024

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hello Tribu Tendance! Thanks a lot for taking the time to leave us a 5-star rating – it's much appreciated! Our team is really glad to provide our users with best service possible! Best regards, Trackr team

All reviews

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