Trackr: Order Tracking UpSell
Real-time tracking, order lookup, email notifications & upsell
Rating
4.4
feedback
44
chart
#891
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
14%
-
Less than a month
39%
-
Less than a year
30%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its simplicity, effectiveness, and reliability. Many users highlight the quick setup process and smooth functionality, especially with multiple carriers. The support team is commended for being responsive and helpful. However, there are a few negative reviews mentioning technical issues such as server errors, incorrect map locations, and tracking statuses not updating properly. Some users also express concerns about the pricing and specific features like estimated delivery dates.
Highlights
Review RSS Feed
All reviews
April 25, 2026
Simple, effective, and reliable. Setup took only a few minutes, and everything started working smoothly. Works well with multiple carriers, which is important for our business.
Hello, Takumi Cart! Thank you for your valuable feedback! It's great to hear that Trackr has been helpful for you. If there is anything else we can do to improve or if you need any assistance, we are always here to help! Best regards, Trackr team
April 25, 2026
We’ve tried a few tracking apps, and this one stands out for its simplicity and performance. Setup was quick, and the customization options are just right not overwhelming but flexible enough for our needs. The support team is responsive and easy to work with.
Hi, Crownora Shop! Thank you for your high rating of our app and support! We greatly appreciate your feedback and we will continue to work hard to provide the best possible service for our users. If any questions regarding our app arise, please don't hesitate to contact us :) Best regards, Trackr team
April 23, 2026
I’ve used this app across all my stores it’s probably the best tracking app I’ve come across so far. The support team is also excellent: very responsive and always helpful whenever I need assistance. Highly recommended for anyone looking for a reliable tracking app.
Hi Kensei Market, Thank you for your kind words! We're happy to hear that the app is working well for your stores. It also means a lot to hear that our support team has been able to help when needed. If there's ever anything more we can do for you, don't hesitate to reach out :) Thanks again for the recommendation, we truly appreciate your feedback! Best regards, Trackr team
April 22, 2026
This app has made a big difference in how we handle order tracking. Customers now have a clear, branded tracking page, which looks much more professional. It’s helped build trust and cut down on repetitive queries to our support team.
Dear Sentos Cart Thank you for giving us such a high rating, it really means a lot to us! Feel free to reach out to us in case any questions occur. We are here 24/7! Best regards, Trackr team
Oct. 6, 2025
Worked good now 500 server error everytime we want to open the app or customers want to track. Fix ASAP this is a serious issue
Hello Velthentic team Thank you for your feedback. Please let me inform you that the issue was fixed. Could you please clarify whether the issue still persist on your side? We're looking forward to your reply! Best regards, Trackr team
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