Trackr: Order Tracking UpSell
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Guys the app is down again, get it working ASAP!
Hello Velthentic Team! We sincerely apologize for the service disruption and any inconvenience this may have caused. The issue has now been fully resolved, and all services are operating normally. The disruption was caused by a large-scale DDoS attack affecting our hosting provider's, which temporarily impacted the availability of our application. We understand how disappointing service interruptions can be and regret the inconvenience this caused. We appreciate your feedback and hope you'll consider giving the app another try in the future. Thank you for your understanding. Kind regards, Trackr team
Please pay attention before installing this app here! If you take a normal tariff and then ask the support if you can have a more expensive tariff, then the money you paid for the old tariff is simply deleted. I would not install this app again, here just disappears money! I will also report this to Shopify support!
Hello diy-diamondpainting Team! We're really sorry that you've come across some unpleasant experiences while communicating with us previously. We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet. Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation. We'd really appreciate it if you replied to us. Have a great day! Trackr Team
Attention to all who want to install this app here! Please pay attention! the app itself is ok, but the support is unfortunately very unfriendly. They try to make money. At this point I would rather take another tracking app from the Shopify store! There are discounts for new customers, but once you are in, it is very unkulant.
Dear Diamond Painting - Das Original Team, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet. Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation. We'd really appreciate it if you replied to us. Have a great day! Trackr Team
I have spoken with support to see if it is possible to upgrade my plan to the next higher plan without losing my money on the old plan. I do not understand why money is stolen from me there. If I change, my old money must be credited, otherwise you pay twice. The support has not answered my question.
Hello malennachzahlen-erwachsene Team, Please, accept our apologies on behalf of everyone at SharkByte Inc, and know that your situation was an exception. We are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have our personal commitment to improving the way our staff serves every customer. We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet. Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation. We'd really appreciate it if you replied to us. Have a great day! Trackr Team
Doesn't works "order not found"
APP IS . DOES NOT WORK! CANT TRACK ANYTHING
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