Trackr Order Tracking, Tracker
Shopify Real-Time Order Tracking Return App | Tracking Page
Rating
4.1
feedback
190
chart
#911
All reviews
Rating Breakdown
Review RSS Feed
May 29, 2024
bien
Hello Corner Varity! Thanks a lot for such a high application rate! It's truly appreciated and means a lot :) Our team will do its best to maintain such quality to meet users needs! Best regards, Trackr team
May 15, 2024
Hello Tribu Tendance! Thanks a lot for taking the time to leave us a 5-star rating – it's much appreciated! Our team is really glad to provide our users with best service possible! Best regards, Trackr team
May 13, 2024
This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.
Hi Limitless Jewellery Team! Thank you for giving us such a high rating, it really means a lot to us! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team
May 6, 2024
Service client au top, merci encore à Ekaterina pour son aide, appli très simple d'utilisation !
Hi newtrends team! Thank you so much for your kind words :) We are happy to know that you are satisfied with our app and support service! Please feel free to reach out whenever any questions occur. Best regards, Trackr team
May 1, 2024
Hello Prestige Havenz team! Thank you so much for rating our app! We truly appreciate it :) Should you have any questions or requests, please, don't hesitate to ask! Best regards, Trackr team
April 26, 2024
like it
Hi! Thank you giving us such a high rating, it really means a lot to us! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team
Feb. 19, 2024
Hi! Thank you giving us the highest rating, we appreciate it! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team
Feb. 14, 2024
The customer service is incredibly fast and efficient. The app works great on all my stores.
Hi VivaBeast team! We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. If you have any further needs or questions about our order tracking service, please reach out! Best regards, Trackr team
Feb. 2, 2024
Great team, they helped us kindly with a translation issue! :)
Hello! Thank you very much for your feedback :) Our support team is always happy to help, we are here 24/7 for our customers :) Warm regards, Trackr team
Dec. 17, 2023
Hey LotoTeratai, we appreciate the fantastic review! If you have any further needs or questions about our order tracking service, please reach out! Best regards, Trackr Order Tracking, Returns team
Dec. 5, 2023
Recommended App
Hello JABARNY team! We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. Best regards, Trackr team
Nov. 16, 2023
This is great love it!!!
Hi PLATINUM ELEGANCE. Thank you for the perfect score. Our entire team deeply appreciates it. Best regards, Trackr team
March 31, 2023
I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!
Hello there Bébé Paradis Thank you for this positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are also happy that our customer service is helpful! We'll keep on providing the best service and do our best to improve every day!. Best regards, Trackr Team
Dec. 9, 2022
I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!
Hello AMOREUX DU CHAT Team, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Best regards, Trackr Team
Feb. 18, 2022
Great application!! Easy to use and customize. Dropshipping friendly app. You can always ask the support if there are tracking numbers that are not yet registered to the app. As with dropshipping stores, suppliers use different couriers. Kudos to the support team. Thank you for your immediate help always!
Hello! Thank you very much for leaving the review, it's much appreciated! It means a lot to us to know that our customers are happy with the app and get the support they need. We'll do our best to provide quality service and be even better in the future! Best wishes, Trackr Team
Jan. 17, 2022
Magic application, exactly what I was looking for. It's functional, allows you to hide dropshipping information manually and most importantly stays beautiful and uniform to your site, whether on mobile or PC. The support is very responsive and fixes layout issues quickly on demand.
Malinway, Thank you very much for your time to leave a feedback! This inspires our team a lot. If you have any questions in the future - please contact us at [email protected]. We’ll be more than glad to provide all needed help. Best wishes, Trackr team
Dec. 31, 2021
Works well, Excellent and fast support from Donatas www.Satin-Boutique.com [home of finest made to order Satin Bedding and more]
Dec. 30, 2021
Excellente application ! Très intuitive et facile d'utilisation. Le support client est vraiment à l'écoute et très réactif. De plus, le suivi des commandes est bien détaillé et clair. Je recommande cette application, au top !
Lebonshop, Merci pour votre aimable critique et votre coopération! Vos retours sont très précieux pour développer le service. Notre équipe souhaite tout le meilleur pour votre entreprise et nous sommes toujours prêts à vous aider, en cas de besoin! L'équipe Tracker
Nov. 1, 2021
i highly recommanded , this app hel me a lot for costomers request about his items AAAAAAAAAAAAA AAAAAAAAAAAAA A
Thank you very much for your kind words! We wish all the best for your business and if you have any tracking-related issues, please contact us at [email protected] - our team will be more than happy to lend you a hand! Best wishes, Trackr team
Jan. 17, 2022
This app is great, and the support team helped me customize the appearance on my store to look very on-brand. No need to select carriers like some other tracking apps, and the annual plan is a great value. The one thing this app doesn't do that I wish it did is provide an estimated delivery date, even if it was just based on the history of other packages Trackr has logged. My customers are always asking for an ETA, and this app doesn't currently provide that. Update Jan 17, 2022: The Trackr team has added an estimated arrival date section to the app, and I'm changing my review to 5 stars!
Thank you for your review, Sage & Sill! We appreciate the feedback about the new feature and it will be taken into consideration. Trackr team! :)