ShoppyDeal review for Trackr Order Tracking, Tracker
July 5, 2019
WAIT WAIT WAIT! I was looking for a tracking app that allows my customers to see where their package is without ask me and redirect them to 17track (awful site full of ads and NOT responsive). I installed and tried almost all the apps on the marketplace and this is ABSOLUTELY the best so far. Result: I decreased custumers email by 70%, Unbelievable! PRO: -Excellent design, clean and very responsive -Support is great, I asked to add my customers' local language and they did in 2 weeks (I understand it's not easy) -You can hide chinese location and couriers until the Western destination (THIS IS THE BIGGEST PRO EVER) -You can add custom text explaining customers delivery time ecc -You can send automated emails once the shipping status change. This will save you lot of customer service time to dedicate to the business -It's very cheap and affordable for everyone CONS: The only cons I found after 2.5 weeks is the regret of not founding it before. My rate is 10/10
Shopify Real-Time Order Tracking Return App | Tracking Page