The Grand Warehouse review for Trackr Order Tracking, Tracker
Aug. 8, 2019
This App is really good for finding the right carriers without doing anything, better than AfterShip, and a lot of other tracking apps I have tested, wich needs some help. Trackr would be better if the tracking info was updated more often or faster, so the customers don't leave the tracking page before it finishes the status update. Sometimes the parcel is delivered in post office, but the info is not clear enough for customers. The newest line should be Delivered or Delivered in Post Office and so on.. but it stands at the 3rd line for exemple. The tracking details would be easier to read is there was not the First Letter Upcase At Each Word And City. The translation to French can be much better, and easier to understand for most of the customers. Maybe Using Deepl or any other good translation API ? Trackr is a really good App, with the possibility to add more info on the tracking page (helping customers for FAQ or Important notice). It deserves a long life and a better place in the Tracking apps. Good Job !
Hello, The Grand Warehouse, Thank you for your time providing valuable feedback about Trackr app. Customers insights are very important in our app's constant development process. And for sure we'll take into consideration your suggestions how to improve Trackr, user's experience and will work on needed enhancements. We wish great success in your business! Kind regards - Trackr team
Shopify Real-Time Order Tracking Return App | Tracking Page