Tracktor Order Tracking
Shopify Order Tracking App with Custom Statuses
Rating
4.8
feedback
743
chart
#362
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
14%
-
Less than a year
63%
-
More than a year
20%
Reviews Summary
The Tracktor app has received mostly positive reviews from users. Customers appreciate the app's functionality in providing detailed tracking information and improving order management. The pricing is considered reasonable compared to other similar apps. Users have highlighted the attractive appearance of the tracking page on their websites and the ease of integration with fulfillment emails. The customer support team is praised for being quick, helpful, and responsive in resolving issues and providing assistance with app configuration. However, there are some negative reviews mentioning issues with order tracking accuracy and slow customer support responses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 23, 2024
bonjour j'ai installe l'appli seulement pour l'essai gratuit , y'aurait-il un moyen d'avoir un remboursement svp?
Oct. 29, 2024
Does exactly what I need and more. Pricing is reasonable compared to a few others I checked - Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers. - Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner - Mission control also gives a nice view of average delivery speed and where there have been exceptions
Sept. 3, 2024
App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.
Aug. 23, 2024
My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.
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