Tracktor Order Tracking
Shopify Order Tracking App with Custom Statuses
Rating
4.8
feedback
742
chart
#114
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
14%
-
Less than a year
63%
-
More than a year
20%
Reviews Summary
The Tracktor app has received mostly positive reviews from users. Customers appreciate the ease of use and functionality of the app, with many highlighting the ability to track orders efficiently and provide customers with real-time shipment details. The customer support team is also praised for being quick, helpful, and responsive in resolving any issues that arise. Users have mentioned that the app has helped reduce customer inquiries and improve the overall tracking experience on their Shopify stores. However, there are a few negative reviews mentioning issues with order tracking accuracy and slow response times from the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 29, 2024
Does exactly what I need and more. Pricing is reasonable compared to a few others I checked - Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers. - Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner - Mission control also gives a nice view of average delivery speed and where there have been exceptions
Sept. 3, 2024
App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.
Aug. 23, 2024
My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.
July 25, 2024
I am very satisfied with Tracktor App! Detailed tracking and lightning-fast and very helpful support made my workflow easier and saved me unnecessary stress and loss of time! Thanks to the staff at Tracktor!
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