Tracktor Order Tracking
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App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.
We're sorry that this happened; that's definitely not the experience we want for you or your customers when using the app. Please reach out to our support, and our team will be happy to get it sorted quickly.
THIS COMPANY DIDN'T HONOR LEGACY PLAN FOR FOUNDER SUCH SHAMEFULL PRATICE! Stay away, they billing model charge you per month + per order. So you will have tons of usages fees on your monthly statement.
We have always honored any legacy billing for all merchants. For our current plans which offer more flexibility, there is a per order charge. Shopify billing practices are to process usage charges every 24 hours and individually list charges on the invoice. Your monthly Shopify invoice will include one total usage charge and a subscription fee. If you have any additional questions please don't hesitate to reach back out to our support team. -Annette (Director of Customer Success)
Only work for 2 orders out of many. We are using GDex, Poslaju in Malaysia. Wasted lots of our time. Spent 2 - 3 weeks going back and forth and it still doesn't work.
Constant harassment through email during the small trial once your past the 5 orders of the trial everyone gets turned off until you upgrade ... just that was enough for me to not try any further
Not worth it you get so many look ups and have to pay for them so if 1 customer checks there tracking say 10 times that 10 look ups that count towards your total. Its not per customer it the amount of times they use it. Items showing coming from China when posted in Australia like really
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