Tracktor Order Tracking
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its customer service, ease of use, and effectiveness in improving order tracking and communication with customers. Many users appreciate the branded tracking page that keeps customers on the website and reduces inquiries about order status. The support team is highlighted for being responsive and helpful in resolving issues. However, there are a few negative reviews mentioning issues with order tracking accuracy and some concerns about pricing and additional fees.
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Service client très réactif Je suis satisfaite
Really appreciate you taking a moment to rate your experience, thank you! :)
We've been using this app to give customers a better post-purchase experience, and it's been a great addition to our store. Having a branded tracking page keeps customers on our website instead of sending them to carrier sites, and the tracking updates have helped reduce "Where is my order?" inquiries. Setup was straightforward, the interface is easy to navigate, and everything has worked reliably so far. The support team has also been responsive whenever we've had questions. Overall, it's a solid solution for improving order tracking and customer communication.
i love it
Thanks for the 5 stars, we appreciate it!
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