Les Tricots Marcel review for Transcy: AI Language Translate

After several months I need to adjust my review : Stay away as far as you can! - we have implemented the hreflang with them, which was not implemented correctly and has caused a SEO crash. On main keywords we dropped from Top1-5 to below 100. They ask us to deal with Shopify for it, declining any responsibility - they change features without telling you. Search function was already far from optimal, now they require to upgrade your account in order to search in an easy way for content - we had a big issue with product colors showing correctly. First time they solved it, two months later gone again. Their suggestion was to delete all variants and start over. I fixed the issue once I found the reason for it, somebody on their end must have changed the code. A simple "space" was the reason. This did cost me 7h of my time in total. - Suddenly former pictures from an older version appear on translated websites. Message from the help desk : After several months I need to adjust my review : To be honest, we still have many limitation in our techical knowledges and experiences on some difficult situations. Oh and I asked to remove an add-on. Response: you need to downgrade and upgrade again to remove add-ons. This would mean losing all manual translations!