Transcy: AI Language Translate
Transcy has received mixed reviews from users. Positive aspects highlighted include fast and helpful customer support, ease of use for managing translations, and useful functionalities like keyword translation exclusion and find-and-replace. Users appreciated the responsiveness and professionalism of the support team, particularly mentioning Raymond and Anna. However, negative feedback focused on issues such as pricing concerns, slow response times, technical bugs, unauthorized plan changes leading to overcharging, and problems with translations and code changes affecting the store's functionality. Some users also mentioned difficulties with refunds and dissatisfaction with the app's performance and customer service.
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I had problems regarding the gemini api token. They resolved the issue quickly.
Raymond was truly excellent; he resolved my issue right away. I was quite anxious about the situation, but they responded immediately—thank you very much.
App function is little complicated, and wish the manuals improved and renewed. But support is so kind and fast
Aw, thank you! So happy to hear our support team could help. And point taken on the documentation, we'll keep making it better. In the meantime, don't be a stranger; we're always here when you need us! -The Transcy Team-
Thank you — that means a lot! We hope you'll achieve even more global success with Transcy. -The Transcy Team-
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