Transcy: AI Language Translate
Transcy has received mixed reviews from users. Positive aspects highlighted include fast and helpful customer support, ease of use for managing translations, and useful functionalities like keyword translation exclusion and find-and-replace. Users appreciated the responsiveness and professionalism of the support team, particularly mentioning Raymond and Anna. However, negative feedback focused on issues such as pricing concerns, slow response times, technical bugs, unauthorized plan changes leading to overcharging, and problems with translations and code changes affecting the store's functionality. Some users also mentioned difficulties with refunds and dissatisfaction with the app's performance and customer service.
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This is a great translation tool. I have over a dozen languages that need translation, and it handles all of them. The staff are also very nice—they helped me with some technical issues. I highly recommend it.
Thank you! Managing over a dozen languages is no small feat; glad Transcy is making it easier for you. And we'll pass the kind words along to the team. Whenever you need anything, we're here! -The Transcy Team-
App function is little complicated, and wish the manuals improved and renewed. But support is so kind and fast
Aw, thank you! So happy to hear our support team could help. And point taken on the documentation, we'll keep making it better. In the meantime, don't be a stranger; we're always here when you need us! -The Transcy Team-
Thank you — that means a lot! We hope you'll achieve even more global success with Transcy. -The Transcy Team-
I've never seen any faster response with actual related content instead of auto-reply from an app developer. The people at Transcy are very helpful & friendly. Highly recommend.
Hi LifeSpan Europe, That means a lot to us — thank you! We're really glad you had a great experience, and we're always here if you need anything. -The Transcy Team-
insane pricing
We're sorry to hear that. We offer a range of plans for different store sizes, including a free tier. If you'd like, drop us a line at [email protected] - we're happy to help find the right fit for your store. -The Transcy Team-
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