All reviews

Rating Breakdown

  • 5
    89% (2,196 ratings)
  • 4
    5% (115 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (118 ratings)

Reviews with Text

  • 98% (2,415)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2026

We’ve been using Transcy for our Shopify multilingual stores for quite a long time, and overall the experience has been very positive. The app is helpful for managing translations across multiple languages and makes international store operations much easier. What impressed us the most was the customer support. Raymond and the team were patient, responsive, and genuinely helpful throughout the entire process. They took the time to understand our situation and provided a suitable solution very quickly. Really appreciate the professional support and smooth communication. Highly recommended for Shopify stores that need multilingual support.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2026

App makes a difficult and time consuming job feel achievable. Support is very responsive.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2026

Raymond provided clear & prompt support, for helping with our install. It's reassuring to know there is great support when required.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2026

good, thanks to Raymond

Store

Coballe

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2026

very kind and listen to the needs of the client

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

March 31, 2026

Great customer service and easy to use!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

It delivers accurate translations and is incredibly user-friendly. The customer support team is outstanding—they were quick to assist and provided thorough help with my issues. Highly recommend it!

Store

TOPTOY

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2026

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

customer service very good and in time replies . Anna deserves a 5 start review .

Store

DIOLATA

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

This APP is awesome! First of all the settings and everything is super smooth and user friendly. Second of all they have an amazing customer supports that helps along the way if there is any issues with the translation of the website. I would recommend this APP to anybody that wants to expand their Shopify store.

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Talking with Raymon was a good experience. He offered very good support.

Using app

13 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 28, 2026

Rapide et efficace

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

The customer service was very efficient and resolved my problem quickly.

Store

MRNAIL

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

The team is very supportive, they answer and solved my problem very fast!

Store

Aimvein

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Anna and Mary are pretty supportive. Thank you for the help!

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Store

Omad's

Using app

4 months

Total reviews

3

Average rating

5.0