Phili-USA Public Library review for Transcy: AI Language Translate

Hi Meng, This is from Emma and we sincerely apologize for any inconvenience causing to your experience Regarding to your concern, please let me make it clear you got the app charge although you no longer use the app, it's because you did not uninstall the app, so after your account is unfrozen, your account will be automatically resumed based on Shopify's rule We have seen that one of our colleagues is following your case via email, she gave you clear explanation, please kindly check your email and let her know if you need further support Regards, Emma Transcy by OneCommerce