Vespucci review for Transcy: AI Language Translate
June 5, 2024
The App is agreat idea, but it is pure pain to implement everything correctly. In the end it didnt work, it messed my my whole currency section, displayed ridiculous prices. nobody from the support could help me/ understand the problem. the support is prompt and really tries its best. They directly come in your shop and try to fix things, but that made everything worse in my case. Because its dealing with very sensitive topics like currencies and dislayed prices, which can only be realtime edited (formatting etc.) be very careful. I lost a lot of money and customers thanks to this app.
Hi Adrian, This is Kate from Transcy First of all, I sincerely apologize for the inconvenience caused to you At the moment, since you also use Shopify Payment and set up the currency on Markets, the currencies are managed by both Shopify Payment and Transcy. I have explained to you how the currency works in each situation via our support ticket. I am still looking forward to hearing from you so that I can provide a proper explanation based on your Shopify Markets' settings. Regards, Kate Transcy by OneCommerce
Transcy Shopify Language Translation & Currency Converter