VegaPuff JP review for Transcy: AI Language Translate
June 20, 2024
I encountered Giselle, a very poor customer service representative. Not only was she slow, but she also kept me waiting for a long time. She said she would transfer me and then there was no response or action.
Developer Reply
Hi there, This is Brian and we apologize for any inconvenience causing to your experience - Through this unexpected situation, we will recheck the agent and have a proper training to avoid this in the future, so I highly appreciate your empathy - We have seen that one of our colleagues is reaching out you, please check your email and let him know if you need further support Regards, Brian Transcy by OneCommerce
Transcy: AI Language Translate
4.8
5,860 reviews
Transcy Shopify Language Translation & Currency Converter
Developer
Shopify App Store