Bareste Jewelry review for Transcy: AI Language Translate
Oct. 14, 2024
From customer service to the pricing everything was beyond terrible. I'm being charged for +70 usd although my plan is supposed to charge much less. I've uninstalled it, and it still charges me. I don't know how to stop this and there is no help.
Hi there, This is John and we personally apologize for any inconvenience causing to your experience - Basically, one of my colleagues clearly explained why you got the app charge around +70 USD. For making it clear, you activated the monthly Growth plan as 29.9 and then you bought more product quota, it accounted for 43.9, so it's the main reason why you got the total app charge of 73.8. Also the agent guided how to cancel the quota but we still have not got your response - To stop the recurring charge, you just uninstall the app - We have seen that one of our colleagues is reaching out you via email, please check your email and let them know if you need further support Hope to hear from you soon Regards, John Transcy by OneCommerce
Transcy Shopify Language Translation & Currency Converter