EastekOnlineshop review for Transcy: AI Language Translate
Dec. 18, 2025
Went down to not usable. It seems that there is a random translation within Transcy. If we translate e.g. "Warensicherung" (German) to English in Google translator the result is correct with (Merchandise security) but when we use Google within Transcy the result is "Conservation" which makes absolutely no sense. When we want to use Deepl as translator we need to upgrade from starter to Advanced which means the four times price.... Update: 12/2025: We pay 575USD anually but now need to pay for each translation if it should be a little good. So, why pay 575 USD anually when you are forced to pay each translation.
Hi there, My name's Selina from Transcy and we're deeply sorry for any inconvenience causing to your experience - We understand your frustration with the translation quality and the differences you've noticed. Transcy relies on the Google Translate API, which can sometimes produce results that vary from the public Google Translate interface due to ongoing system adjustments within Google. We regret any inconvenience this has caused." - For DeepL concern, we're wondering you misunderstood in choosing DeepL plan. To have integration with our app, you need to choose DeepL API plan, I have seen one of my colleagues is reaching out to give the clear explanation, please let them know if you need further support Regards, Selina Transcy by OneCommerce
AI translation (OpenAI, DeepL) & automatic currency converter.