Curaid review for Transcy: AI Language Translate
Dec. 23, 2024
Bugs, bugs, bugs 2-3 bugs per week, they have very fast customer service actually but i need to keep an eye on this app every day so that it doesnt destroy our company, there was a bug where it was duplicating the price digits from 98 to 9998 and made zero sales on that day trying to figure out what was going on... turns out that Transcy had ANOTHER one bug...
Hi there, This is Brian and we're deeply sorry for any inconvenience causing to your experience. - For the duplicating price digits, please be advised that this issue is coming from other app which conflicts with Shopify's currency format. After that, we have corrected its format for you and it's now showing properly. For other related issues, they're fixed as well, please kindly check it again - Also we have seen that one of our colleagues is reaching out you via email, please let them know if you need further support. Hope to hear from you soon. Regards, Brian Transcy by OneCommerce
