Swoye review for Transcy: AI Language Translate
Oct. 14, 2025
Haven't used anything yet but the first thing on the setup is asking to pay. That's a scam thing to me Edit: The developer reached to me and guided me on how to choose a free plan. You have to click See all plans -> scroll down to see this text -> click on the popup to keep using free plan. First review was 1 star, now plus 1 star for good customer support, but still a confusing design of an app UI.
Hi there, Here's Brian, and we're truly sorry for this inconvenience We think there might have been a misunderstanding when you were asked to "choose a plan." To clarify: 1. All our plans come with a 7-day free trial. 2. Shopify's rules require you to approve a payment plan to start the free trial, but you will not be charged yet. 3. If you uninstall the app before the 7 trial days, you will not be charged anything at all. We would really appreciate it if you would reinstall the app and give us another chance to provide you with the best possible support. Also, we have noticed that one of our colleagues is in touch with you. Please let them know if you need further support Best Regards Brian Transcy by FireGroup Technology
