Cantata Belgium review for Transcy: AI Language Translate

1 / 5

Nov. 9, 2020

We translated our entire webshop via Transcy (800 products) from Dutch to French. But now it appears that custum fields can't be translated by the app... so we're stuck because we use a lot of custom fields... We also get to see in a lot of places... so we have to take this out everywhere... e.g. in the search bar, check out screen, ... Really not recommended!

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Sorry for the inconvenience has caused to you First, I got your concern about the custom fields translation. At the moment, we offer a feature called Third-party Elements to translate the texts which are created from other apps or custom code. Second, Our Support agent is contacting you via live-chat support. She will explain how to use the app features and help to solve the issues you have with the app. If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Raymond Transcy - Translate Language and Convert Currency

Transcy: AI Language Translate for Shopify
Transcy: AI Language Translate
4.8 star
5,862 reviews

Transcy Shopify Language Translation & Currency Converter

Shopify App Store