Yodalorien review for Transcy: AI Language Translate
Dec. 17, 2020
They broke my store and never answered. My request was just to allow currency traduction in mobile version. Instead of helping me or fixing the problem, they get into my store, made some changes and after that all currencies were broken. With their changes euro = prices in dollar. In addition, now some of my articles are displayed with a price multiplied by thousand, do you buy a t-shirt for 2.900,00 $ ??? Therefore I lost customers and sales. My store is still broken by the way without any message by technical support. Even funnier, the woman with whom I chat said : "Sorry I messed up" bye Avoid this application as quickly as possible. I spent a lot of time and they crash everything. So do not download this app !!! I expect a return asap and a refund.
Hi there, Here's Peter from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused. Regarding to your concern, I have re-checked with the concern agent to improve our skills and serve you better in the future. Especially, your issue is completely fixed, please kindly check it again. I have seen you are having an active chat with my other colleagues, please let them if you need further help. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog Regards, Peter Transcy - Translate Language and Convert Currency
Transcy Shopify Language Translation & Currency Converter