XIE XIE TEA TAIPEI review for Transcy: AI Language Translate
Jan. 21, 2021
Since we bought and paid this app for our site. I have panic attack every week... On one side, I'm super grateful that they can respond my questions during working hour in the u.s. time and they are trying their best to help me. but on the other side... This app constantly has problems and I spend so much time talking to the custom service person on a daily basis. I have other jobs to be done... It's really stressful that I have to worry and make sure noting going wrong every second...
Hi there, Here's Jessica from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused. As we have checked your case and seen that my colleague has fixed your issue already. However we realized that there is one issue coming from your theme provider, so please ask them for further support. All things considered, we will note your issue and are trying to improve it to make sure it will not happen again. Also, you are having an active chat with my colleague, please ask them if you need further support. We are always available to support your issue. Regards, Jessica Transcy - Translate Language and Convert Currency
Transcy Shopify Language Translation & Currency Converter