madeinbrazilfit.com review for Transcy: AI Language Translate
June 21, 2021
I modify my review because a customer service employee invited me to comment when I had not yet tried the application. I needed to make some modifications in the switcher and the customer service was terrible, they tried to help me but they did not have enough knowledge to do it and while they were making changes the language selector looked terrible on my online website... I will have to look for other options
Hi Carina, I'm Vera from Transcy - Translate Language and Convert Currency Customer Support Team. Please accept our sincere apologies for the inconvenience you may have experienced with our app. For your case, because our agent did not support you in the right way and we have a proper training for them. As I have checked because you uninstalled our app already, so we cannot help you. If possible, you please consider to reinstall our app and give us one more time to support you with the highest priority. As I have checked and seen that you're having an active chat with my colleague, please let them know if you need further support. Once again hope you sympathize for us. Looking forward to hearing from you soon. Best Regards Vera Transcy - Translate Language and Convert Currency
Transcy Shopify Language Translation & Currency Converter