InsaneStick review for Transcy: AI Language Translate
July 25, 2021
The idea is good. The service, in fact, is very useful. The word limit is also Ok. But, when it comes to manually edit the languages. It gave me various problems. Copy and Paste of external text can´t be done with formatting, images (Gifs) I tried to upload also could not be uploaded. I had to change the HTML code directly. When changed only the HTML code it did not allow me to save what I had changed. So I had to change also the normal text. The client service was good. Not too useful at first, but it is an extra to highlight on the service.
Hi Mario, Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused. For your issue that "Copy and Paste of external text can´t be done with formatting", as usual our app will automatically detect the relevant text from your default language and translate it into target language. If you copy and paste the external text into the edit section, it will result in wrong format. However, for this specific case, you please let us know what external text you copy and paste in details so that we can check it further and try to help you if possible. My colleague has sent you a follow-up email, please let them know if you need further support. Looking forward to hearing from you soon. Regards, Matthew Transcy - Translate Language and Convert Currency
Transcy Shopify Language Translation & Currency Converter