Dinee review for Transcy: AI Language Translate
Sept. 17, 2021
during my free trial, everything I edit can not be saved.... ours of work and i lost everything.... support dont work on fridays, so i have to wait till monday nad the free trial period is gone... terrible
Hi Pedro, Here's Miranda from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for this inconvenience caused to your store. Regarding to your concern, you now need to edit each element and then save it one by one, in case you edit all elements and then save it one time, it will save only the last element. Although it's the limit from bulk edit, we have realized and will improve it in the next release, hope you sympathize for us. Also, our customer service is available 24/7 including technical support, however for some cases, they need to be further investigated and fixed by Dev team, so please wait as we will correspond to your case during our business hours as soon as possible, I highly appreciate your empathy in this situation. I have seen you are having an active chat with my colleague, please reply to them for further help. Regards, Miranda Transcy - Translate Language and Convert Currency
Transcy Shopify Language Translation & Currency Converter