vegano.digital review for Transcy: AI Language Translate
Sept. 26, 2021
The chat support seems more interested on getting reviews than ensuring I got the app correctly installed. Right after each question I had related to the recent installation they just kept asking for this review. Poot translation. Uninstalled within the first 2 hours.
Hi Victor, This is Amanda from Transcy - Translate Language and Convert Currency Customer Support Team. I sincerely apologize for this inconvenience causing to your experience. For your bad experience with our support, she has been realized her mistake when she usually asked you to get review while your issue has not been resolved yet and I will make sure that it will not happen again, so I highly appreciate your empathy in this situation. Secondly, if our translation did not reach your expectation, you can totally edit the translation in-app. May I know you have ever edited your translation? I have seen that my colleague has sent you follow-up emails, please let them know if you need further support. Regards, Amanda Transcy - Translate Language and Convert Currency
Transcy Shopify Language Translation & Currency Converter