IOSOI Skin Lab review for Transcy: AI Language Translate
Oct. 1, 2021
The free plan is horrible my default language is traditional Chinese and add English language. The AI translate auto translate my brand name (HETKINEN, which is not in Chinese) to English (wait a minute), and I cannot override it. Besides, when I continually add item to cart on the product page, the buy now button wording would duplicate to "buy nowbuy nowbuy nowbuy now buy now. nowbuy now...."
Hi Hiu, This is Fiona from Transcy - Translate Language and Convert Currency Customer Support Team and we are deeply sorry for any inconvenience causing to your store. As I have seen that my colleague has helped you fix your two main issues as following: 1. We keep the brand name "HETKINEN" not being translated, so its meaning will be kept as HETKINEN in English language. 2. The "buy now" button is duplicated "buynow buynow", it's completely fixed, you can recheck all your issues on incognito browser to have the exact result We have sent you some follow-up emails, please get back to us as soon as possible, so we can help you further until all your issues are completely fixed Looking forward to hearing from you soon. Regards, Fiona Transcy - Translate Language and Convert Currency
Transcy Shopify Language Translation & Currency Converter