isterne review for Transcy: AI Language Translate

1 / 5

Oct. 10, 2021

terrible, Please avoid. very bad experience with this app I use a free plan which have only one language free i use it and translate my store and spend so much time to edit it after one week they need me to change plan < why > and i can't use the language any more my store keep loading and loading not working good . just deleted

Store

isterne

Using app

10 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Hussin, Here's Jonathan from Transcy - Translate Language and Convert Currency Support Team and we are truly sorry for this inconvenience caused. In relation to your problems as following: 1. The first issue is that "you spend so much time to edit it after one week they need me to change plan < why >", I seem not to understand your point, you please explain it in details. Because if you're in Free plan with basic language, you cannot edit its translation. Therefore, I am wondering during the trial you were in one of the paid plan as Eco or Starter plan, when your trial ended, you could not use your advance language to edit its translation. 2. The second issue as " and i can't use the language any more my store keep loading and loading not working good", unfortunately I also did not catch your point, as my colleague has sent you a follow up email, please get back to them, so they can help you further. Looking forward to hearing from you soon. Regards, Jonathan Transcy - Translate Language and Convert Currency

Transcy: AI Language Translate for Shopify
Transcy: AI Language Translate
4.8 star
5,862 reviews

Transcy Shopify Language Translation & Currency Converter

Shopify App Store