MIKAINE® Switzerland review for Transcy: AI Language Translate

Hi Max, Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for this inconvenience caused to your store. Regarding to your issues as following: - Glad to inform that the content from page built by theme setting (online store 2.0) is now automatically synced to our app, you not only translate it but also edit it manually, please kindly check it again. - For the limit of English proficiency from my agent, I personally talked directly to them and have a proper training after that. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation. - About the loading speed, you please confirm our app is loading slowly on your front end (website) or back end (in-app). For making it clear, if it happened on frond end, the button to switch the language called switcher will show around 2 or 3 secondes after your website is fully loaded. If it happended on back end, it depends on how many pages as well as languages you're translating, it means the more pages or languages you have, the slow loading speed it should be. As I have seen that my colleague has sent you follow-up emails, please let them know if you need further support. Regards, Diego Transcy - Translate Language and Convert Currency