Saarni - Gentlemen's Boutique review for Transcy: AI Language Translate

We have been using Transcy several months now (altough it says 5 days for some reason). There's 1000 product limit and we have 3300 products, but there's no way to translate only the products that are online. You'd have to search them manually by using the info from Shopify customer front. We use Prestige theme and the categories don't work. Transcy replied "We're so sad to hear no further support from theme and if theme cannot support on this case, this issue cannot be resolved". We asked help from the theme maker but they replied that they don't do support for third party apps.