Lyxery By Sweden AB review for Transcy: AI Language Translate
Feb. 19, 2022
1st: review: Sorry to say that the auto-translation that are ment for 3rd party apps does not work. We use Prestige theme and the app makes the site totally crash. Really good support team. They send videos on how to solve things and they do quick fixes very professional. This will hopefully be a complete app in the future, but for now I would look elsewhere. 2. Updated review. Support team (Richcarde) was great! Made the site work and the app is beautiful!
Hi LULI, This is Carrick from Transcy - Translate Language and Convert Currency Customer Support Team. On the behalf of my team, I sincerely apologize for this inconvenience. For this concern, our Dev team is definitely working on it to find the root cause and will have the relevant solution for this as soon as possible. Also because it involves in your third party apps, so it may take longer time to fix it, so I highly appreciate your empathy in this situation. As I have seen that my colleague has sent you follow-up emails, please kindly check it for further help. Looking forward to hearing from you soon. Regards, Carrick Transcy - Translate Language and Convert Currency
Transcy Shopify Language Translation & Currency Converter