Kickies review for Transcy: AI Language Translate

more than 3 months trying the app. I tried everything. I set up languages manually. more than 2 days working on it. And suddenly one day the app changed everything, and the website has been plenty of errors. Until today, I can't find a solution. The app is not intuitive. and is not responsive. The techs and support try really hard, but the app is really bad. I don't understand how the app have 5 stars. The app is one of the worst apps that I've ever tried. The app should be taken down of the shopify store.