Liberté Vogue review for Transcy: AI Language Translate

Hi Sandra, This is Justin and we're deeply sorry for your unexpected experience with our app In relation to your concerns as following: First of all, we fully take responsibility because she did not explain clearly why she need your store access, we already gave her feedback to avoid it in the future. Also please believe us that single conversation does not reflect the whole support and product quality we have built for years so we highly appreciate your understanding in this situation As you mentioned that she removed your switcher, for making it clear we did not remove or edit anything without your approval, the switcher is not showing because of some incomplete settings in app as well as from Shopify market We have seen that one of our colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support. Regards, Justin Transcy - Translate Language and Convert Currency