PAKUN review for Transcy: AI Language Translate
June 20, 2022
Never take their optimization for the speed of your site. I asked their expert to fix the errors in the code of my site to speed up the speed of the site. The price is 150 €, so far it's reasonable. My score before optimization was 18 out of 100, after the service finished my site had a speed of 22/100, which is ridiculous, I felt like an idiot and of course for them the situation is quite normal for them they have optimized my site well and they are happy with their results, it's nonsense. For me, this is an application to be strongly avoided and never use their expert for the speed of your site !!!!!!!!
Hi there, Here's Kathy. Thanks for your review and your feedback. Firstly, we sincere apology for any inconvenience causing to you when experiencing our service. We always try our best to satisfy our customer and this is certainly not the result we expected. Relating to your store, we have optimized and provided you a detail report of the score before and after optimizing. Your Homepage, Collection page and Product page are scored 14, 15, 2 respectively before optimizing and they are scored 34, 35, 13 after our works. Although it is not able to reach the high level as 80 - 90 points, it has obviously increased in comparison to your prior performance. Our goal is to boost your speed score on Google PageSpeed Insights as high as possible. However, the level we can get would depend on many different factors. More information about that can be found in this article: https://support.fireapps.io/en/article/what-can-i-expect-from-fireapps-expert-service-193os03/ Our colleague, Julie, is contacting you to support via your email. Please feel free to let us know if there's anything else we can help. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kathy Transcy - Translate Language and Convert Currency
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