vendavaljewelry review for Transcy: AI Language Translate
July 14, 2022
support is really bad. I need help but whenever I reached out a girl named "Jennifer" replies but gives me no solution, i end up thinking she doesn't even understand english very well.
Hi Manuela, I'm Fiona and we sincerely apologize for your unexpected experience with us. Regarding to your main concerns as following: 1. For unexpected support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation 2. For your main issue relating to translation, I have seen that one of my colleagues is following your case, she gives you a clear explanation as well as solutions for your case, please kindly check your email and let her know if you need further support Regards, Fiona Transcy - Translate Language and Convert Currency
Transcy Shopify Language Translation & Currency Converter