E Parkville review for Transcy: AI Language Translate

1 / 5

Aug. 11, 2022

No Transparency, Terrible customer support. Access request granted to Transcy app team to fix an error that appears in translation and after that some changes on the theme where done , customers couldn't check out. We had multiple changes within the theme to fix this error without any clear communication from them on what was done when we requested a clarification to fix the problem.

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi Sally, I'm Marry from Transcy and we're deeply sorry for any inconvenience causing to your experience We have seen that one of our colleagues is following your case, he gave you clear explanation as well as solution for your case, please kindly check your email and let him know if you need further support Best Regards Marry Transcy - Translate Language and Convert Currency

Transcy: AI Language Translate for Shopify
Transcy: AI Language Translate
4.8 star
5,918 reviews

Transcy Shopify Language Translation & Currency Converter

Shopify App Store