mrsertha review for Transcy: AI Language Translate

Hi there, This is Ben. Thank you for sharing your feedback. I truly understand how frustrating this experience must have been, especially when it comes to pricing and features not working as expected. Regarding the pricing concern, I completely understand your disappointment. We recognize that the recent update to our pricing plans may have caused confusion, particularly when it feels different from what you initially signed up for. Please accept our sincerest apologies for how this transition has impacted you. We genuinely value your trust and long-term support, and we are committed to making this right for you. You also mentioned that the banner content is not updating automatically across languages. This is definitely not the experience we want you to have, and we take this issue very seriously. Our team would like to investigate this further and resolve it for you as a top priority. We truly appreciate your patience and the opportunity to assist you. We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support. Looking forward to hearing from you. Best regards, Ben Transcy by FireGroup Technology