LikeMyChoice review for Transcy: AI Language Translate
Sept. 17, 2022
This app is STEALING my data all the time! I have been using this app Transcy for 2 weeks. Unfortunately, I just found this terrible fact. As a translation App, it has gained the permission to access a lot of Business Confidential Information of my store, which includes all the information of my customers, orders, products and even the right to edit them. As a merchant, I have good reason to believe they are STEALING my business data all the time! DO NOT INSTALL this app, unless you want to be naked in front of them. And you don't have any ideas what & when they will do with your store secretly！
Hi SUYANG, This is Stephen and we're deeply sorry for your unexpected experience with our app In relation to your concern, one of our colleagues sent you some unnecessary access permission without clear explanation, it's our mistake, we already checked with that agent and had a proper training to avoid it. However, actually we did not touch or edit anything without your approval, because in some cases to check your issue regarding to language as well currency, we need some access permission according to Shopify's policy, so I highly appreciate your empathy on this situation We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support. Regards, Stephen Transcy - Translate Language and Convert Currency
Transcy Shopify Language Translation & Currency Converter