Colostrum Prime review for Transcy: AI Language Translate
Nov. 22, 2022
5 star for good customer service and 3 star for basic setup on a free plan. When I switched the app to Vietnamese, it changed the font of my website to an ugly looking font :( but the English version is still OK. You'll also need to upgrade to a paid plan if you want the language to show as a button instead of a dropdown list.
Hi there, My name's Carrick from Transcy. We appreciate your feedback and comment about your experience when using Transcy and loving our support. In relation to your issues as following: 1. For the font issue of your target language as Vietnamese, our app does not change your font when switching to target language, we just translate text and still keep the same font as your default language. For the customization of font for target language, unfortunately it is not possible to do that at the moment. However, I still note your point and our Dev team will take it into consideration in the future release, so I highly appreciate your empathy on this situation 2, "how can I setup Vietnamese first without the user to click on the dropdown to change the language?" => it's auto switch language function, it will be available from Growth plan and above We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check and let him know if you need further support. Regards, Carrick Transcy by OneCommerce
Transcy Shopify Language Translation & Currency Converter