Sol Deli review for Shopify Translate & Adapt
May 18, 2023
The app generally works fine and does the job, I only use it to manually translate English content to Hungarian. I had a huge problem recently by (probably) misunderstanding how to change language in Shopify backend and all my translations were gone. Shopify support couldn't do much about it (tried to deal with them for 4 days) but it all changed when the app developer contacted me and I need to admit he turned every stone to recover my lost translations (a huge amount of work!) which he did! He was always available, promt, and besides solving my issues, he gave me guidance how to deal with language related problems and other Shopify things. I'm greatful he saved me from doing my translations from scratch and I can only recommend you contacting Rich as he's your man when it comes to solving translations related questions!
Hi folks, very sorry to hear this. This is Shopify admin rather than the app (as this would happen with any compatible app) but it's the same team and we totally recognise the frustration and will do what we can to help. It should be possible to get an export of your deleted Hungarian which you can reupload; we'll get back to you. One thing to check on - it shouldn't be the case that there was a warning saying Translate & Adapt translations won't be lost. There is nothing unique about how the app translates. If you can find something like that please send to [email protected] . Changing the default language changes the locale code associated with content entered into admin, rather than swapping all the content used in admin for the translations made. We'll work to make that more intuitive.
